Team Leader - Jobs Plus - 10 months Fixed Term Contract in Sheffield

Location: Sheffield

Salary: £34,796

Reporting to the Contract Performance Specialist, the Jobs Plus Team Leader is responsible for the day to day delivery of the Jobs Plus contract and supervising staff members working on this contract and supervising the delivery of a service with a high level of fidelity to our Community Investment principles. Also providing leadership and guidance to Jobs Plus Workers promoting a positive culture and partnership working.

What you’ll be doing:

• Provide a high level of guidance and support for the Job Plus team.
• Collate required performance information as per contract and our clients requirements.
• Ensure the successful delivery of the contract taking responsibility for achievement of targets to agreed timeframes, budget and quality.
• Provide and capture monitoring information, reports and evaluations for the contract.
• Build relationships with other key partnerships locally, encourage partnership working and improve the long term sustainability of outcomes for the contract.
• Provide temporary cover for colleagues as required, to ensure that service delivery is maintained in a consistent way.
• Operational management of service delivery, ensuring contract and financial compliance and adherence to policies and procedures.
• Co-ordinate any sub contracts that are in place to support delivery.
• Encourage peer support in the service and provide effective support to those with lived experience.
• Proactively manage a team through timely and effective performance management; coaching; communication and feedback; role-modelling attitudes, behaviours and expectations; capturing the learning from mistakes and set-backs; showing effective and positive leadership through change, in order to support and develop your team to realise individual and team potential and ensure effective service delivery.
• Be part of Employment Coaching service when needed or caseloads become high.
• Proactively engage with local employers to provide opportunities for residents.

What we need from you:

• A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing.
• A passion to advocate on behalf of people and communities.
• Respecting professional boundaries and conducting yourself in a professional manner at all times.
• Experience of successfully delivering contracts, projects or programmes and managing funders requirements.
• Experience of managing programmes that engage a diverse range of people including NEET’s, young people, long term unemployed and those that are inactive.
• The ability to work effectively with partner agencies and develop contacts and networks across a wide range of local services.
• Experience of community development or delivering community activities.
• Experience of managing and supervising staff; effective coaching skills.
• Adaptability to changing and emerging needs as the pilot programme develops demonstrating flexibility and resilience in challenging situations.
• High level of relationship skills including: empathy; caring; acceptance; mutual affirmation; an encouragement of responsible risk taking; supportive and constructive challenge and positive expectation for the future.
• Experience of administration, recording and monitoring information as per contractor requirements.
• Professional and value led with integrity, inclusivity and respect for diversity.
• Ability to work flexibly and when needed outside normal working hours.
• Ability to quickly build rapport; being persistent, determined and resilient.
• Ability and commitment to working with vulnerable customer groups and people with complex needs.
• Leadership qualities; skills of a strong negotiator; ability to advocate and be diplomatic.
• A sense of humour, being personable and approachable.
• Attention to detail with high standards to work.
• Professional curiosity with the ability and willingness to learn and apply learning in support delivery.
• Ability to challenge the status quo and influence others to change culture.

What you’ll need:

• Great people skills and a track record of leading a positive team.
• Good multitasker.
• Good commercial awareness and insight.
• An ability to work under pressure.
• Self-reliant and resilient.
• Professional and value led with integrity, inclusivity and respect for diversity.
• Commitment to work in partnership with others for the benefit of our client.
• Ability to travel between sites and to meet commitments.
• Ability to work flexibly and when needed outside normal working hours.
• Positive attitude.

What we give you in return for your hard work and commitment:

• Pension: DC Scheme (up to 10% contribution from both colleague and our client).
• WPA: Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add on family members.
• The Market Place: High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more.
• Annual Leave: Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays.
• Reward & Recognition: You Count Rewards are individual rewards for going ‘above & beyond’.
• Help with transport: We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates.