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- Tasks: Support tenants by managing reports of anti-social behaviour and neighbourhood issues.
- Company: Leading housing provider in the UK with a focus on community well-being.
- Benefits: Full-time permanent role with competitive salary and hybrid working options.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and empathy for handling sensitive situations.
- Other info: Weekly presence required in Rushden or Boston; DBS clearance may be needed.
The predicted salary is between 30000 - 42000 £ per year.
A leading housing provider in the UK is seeking a Tenancy Enforcement Advisor to manage reports of anti-social behaviour and neighbourhood issues. The ideal candidate will have strong communication skills and the ability to handle sensitive situations with empathy.
This hybrid position requires weekly presence in either Rushden or Boston. A commitment to delivering exceptional customer service and maintaining accurate records is essential. The role may require DBS clearance and is a full-time permanent position.
Hybrid Tenancy & ASB Support Advisor in Rushden employer: IRIS Recruitment
Contact Detail:
IRIS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Tenancy & ASB Support Advisor in Rushden
✨Tip Number 1
Get to know the company! Research their values and mission, especially around customer service and community support. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves handling sensitive situations, think about how you can demonstrate empathy and clarity in your responses. Role-playing with a friend can help you feel more confident when discussing real-life scenarios.
✨Tip Number 3
Prepare for those tricky questions! Think about examples from your past experiences where you've dealt with anti-social behaviour or resolved conflicts. Having these stories ready will make you stand out as someone who can handle the challenges of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Hybrid Tenancy & ASB Support Advisor in Rushden
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling sensitive situations and your strong communication skills. We want to see how you can bring empathy to the role, so don’t shy away from sharing relevant examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting tenants and tackling anti-social behaviour. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Customer Service Skills: Since delivering exceptional customer service is key for us, make sure to include any relevant experiences where you've gone above and beyond for customers. This will help us see how you can contribute to our mission.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at IRIS Recruitment
✨Know Your Stuff
Make sure you understand the role of a Tenancy Enforcement Advisor inside out. Familiarise yourself with common anti-social behaviour issues and how they can be managed. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Empathy
Since this role involves handling sensitive situations, be prepared to discuss how you've dealt with similar scenarios in the past. Use examples that highlight your communication skills and ability to empathise with others. This will demonstrate that you can handle the emotional aspects of the job.
✨Customer Service is Key
Emphasise your commitment to exceptional customer service during the interview. Think of specific instances where you've gone above and beyond for customers or clients. This will show that you understand the importance of maintaining positive relationships in a housing environment.
✨Be Ready for DBS Questions
Since the role may require DBS clearance, be prepared to discuss any relevant background checks. Be honest and upfront about your history, and reassure them of your commitment to maintaining a safe and secure environment for tenants.
