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- Tasks: Build strong relationships with residents and manage neighbourhood issues effectively.
- Company: Amplius, a people-first organisation focused on community and housing.
- Benefits: Competitive salary, car allowance, hybrid working, and supportive team environment.
- Why this job: Make a real difference in people's lives and help shape proud communities.
- Qualifications: Knowledge of Housing Law and strong partnership working skills required.
- Other info: Flexible role with opportunities for personal growth and development.
The predicted salary is between 31480 - 41920 £ per year.
Covering Rushden– Hybrid £37,400 per annum + car allowance Full Time, Permanent. People come first here. As a Housing Officer at Amplius, you’ll build strong relationships with residents, show up consistently in your neighbourhoods and treat every situation with fairness and respect. You’ll work together with colleagues and partners, take responsibility for doing the right thing, and stay focused on making homes and estates places people feel proud of. If you’re driven to make a real difference and want a role where your values matter as much as your experience, help shape neighbourhoods where people are proud to call home.
Your week: 36.25 hours (Monday to Friday 9am – 5:15pm). Location: Hybrid – working 1 day per week from our Rushden office. You will also be expected to spend time on patch.
Snapshot of your role:
- Work alongside the Allocations Team and Empty Homes Team to support all new lettings completing pre‑tenancy interviews and viewings ensuring that key performance indicators in respect of re‑let times and void loss are achieved and exceeded.
- Effectively manage starter tenancies in accordance with Amplius’ policy and procedure; complete new tenant visits to ensure the customer has moved in and is complying with the terms of their tenancy.
- If necessary, engage with our Community Safety Team to initiate legal action for any breaches of tenancy, attending court and evictions as required.
- Be the lead in respect of managing and reviewing complaints of neighbourhood management issues, property condition and hoarding in accordance with Amplius’ policy and procedure and working alongside the Community Safety Team where needed.
- Work with internal and external partners to identify areas of neighbourhood and estate improvement and regeneration.
- Ensure that potential safeguarding issues involving both adults and children are identified and managed in partnership with other agencies.
- Support tenants who have suffered domestic abuse, working proactively with other agencies to advise and protect victims.
What we’re looking for:
- Knowledge of Housing Law and experience of practical application of legislation and legal processes.
- Ability to demonstrate effective partnership working that has yielded successful results for both the business and customer(s).
- Can prioritise workloads and is able to meet set deadlines.
- A good working knowledge of IT applications such as Word, Excel, email and Microsoft Outlook.
- Able to work on own initiative and as a flexible team member, willing to support colleagues and take on varied tasks.
- A full UK driving license is essential for this role.
- DBS clearance is required for this role.
Please read the attached Job Description before applying so you get the full scope of the role. Important: We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Closing date: 11th January 2026. Interviews: 19th January 2026. We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Have questions? Contact the Amplius Recruitment Team and we’ll be in touch to support you with any questions, queries or conundrums!
Housing Officer in Rushden employer: IRIS Recruitment
Contact Detail:
IRIS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Rushden
✨Tip Number 1
Get to know the company culture! Before your interview, check out Amplius' values and mission. This way, you can show how your own values align with theirs, making it clear that you're not just looking for any job, but this job.
✨Tip Number 2
Practice your people skills! As a Housing Officer, you'll be working closely with residents and partners. Role-play common scenarios with a friend or family member to boost your confidence in handling tricky situations.
✨Tip Number 3
Prepare some questions! When you get the chance to ask questions during the interview, make sure they’re thoughtful and relevant. This shows you’re genuinely interested in the role and the community you’ll be serving.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can keep track of your application status easily. Don’t miss out on this opportunity!
We think you need these skills to ace Housing Officer in Rushden
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, give the job description a good read. It’s packed with info about what Amplius is looking for in a Housing Officer, so make sure you understand the key responsibilities and requirements.
Tailor Your CV and Cover Letter: When you’re writing your CV and cover letter, don’t just send a generic one. Tailor it to highlight your experience and skills that match the role. Show us how you can build strong relationships and make a difference in the community!
Showcase Your Knowledge of Housing Law: Since knowledge of Housing Law is crucial for this role, make sure to mention any relevant experience or qualifications you have. We want to see how you’ve applied legislation in real-life situations!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at IRIS Recruitment
✨Know Your Housing Law
Brush up on your knowledge of housing law and its practical applications. Be ready to discuss specific legislation and how it impacts your role as a Housing Officer. This will show that you’re not just familiar with the theory but can apply it effectively in real situations.
✨Showcase Your People Skills
Since building strong relationships with residents is key, prepare examples of how you've successfully managed tenant relationships or resolved conflicts in the past. Highlight your ability to treat every situation with fairness and respect, which aligns perfectly with Amplius' values.
✨Demonstrate Teamwork
Amplius values collaboration, so be ready to share experiences where you’ve worked alongside colleagues or external partners to achieve successful outcomes. Discuss how you prioritise workloads while supporting your team, showing that you can balance individual initiative with teamwork.
✨Prepare for Real-World Scenarios
Think about potential challenges you might face in the role, such as managing complaints or dealing with safeguarding issues. Prepare thoughtful responses on how you would handle these situations, demonstrating your proactive approach and commitment to making a difference in the community.
