Joseph Rowntree Housing Trust is seeking a Resident Insight and Improvement Officer to ensure resident voice informs service delivery and continuous improvement.
The role analyses feedback from TSMS, CSAT and complaints, identifies trends, and supports teams to develop, deliver and monitor practical improvement actions across services. Collaboration with operational teams is essential.
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Resident Insight & Service Improvement Lead employer: Iris Recruitment
IRIS Education is an exceptional employer, offering a dynamic work environment where creativity and collaboration thrive. As a Marketing Events Specialist, you'll benefit from a supportive culture that prioritises professional growth and development, alongside the opportunity to manage impactful events across diverse international markets. With a focus on innovation and a commitment to employee well-being, IRIS Education stands out as a rewarding place to build your career in the education technology sector.
