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- Tasks: Provide triage and admin support for high-risk domestic abuse services.
- Company: Join a dedicated team focused on tackling domestic abuse in Derbyshire.
- Benefits: Enjoy a competitive salary, flexible hours, and the chance to make a real difference.
- Why this job: Be a catalyst for change and help vulnerable individuals in your community.
- Qualifications: Experience with confidential information and a passion for helping others is essential.
- Other info: DBS check required; apply quickly as interviews are ongoing!
The predicted salary is between 19800 - 26700 £ per year.
Job Description
Referral and Allocation Officer
£23,809.56
Derby
Hours per week 37.5
Contract type Fixed Term
As a member of our client’s Domestic Abuse Services you’ll be providing triage and administrative support to ensure the smooth delivery of their co-ordinated response to high risk domestic abuse services in Derbyshire
Job requirements
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Act as the first point of contact for internal and external contacts, responding to enquiries over the phone, face-to-face, and electronically from various agents.
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Process referrals into the service and using risk assessment tools to determine suitability.
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Support the smooth running of the service by organising and scheduling meetings, preparing and distributing agendas and minutes, and ordering necessary resources.
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Assist in gathering and analysing data, conducting research, and preparing reports to contribute to service development and meet reporting requirements for commissioners.
What they’re looking for
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Experience working with private, confidential and complex information and dealing with customer files and updating records, using a case management system.
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Have an understanding of the dynamics in a domestic abusive relationship.
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Be confident to assess risk in abusive relationships.
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Have an understanding of safeguarding of vulnerable adults and children.
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A genuine passion for helping others and an understanding of relationship abuse including the dynamics and behaviours displayed.
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Flexiblity with great organisational skills.
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Full UK Driving License and a car.
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DBS check required.
Be a catalyst for change and help themcimpact the way our region addresses abusive relationships. Apply now!
They will be interviewing as they go so the vacancy may close earlier than scheduled if they find the right person.
#Derbyshire #DomesticAbuse #RelationshipAbuse #FullTime #GreatBenefits #JobsThatGiveBack #ReferralandAllocationsOfficer #Safeguarding
Referral and Allocation Officer employer: IRIS Recruitment
Contact Detail:
IRIS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Referral and Allocation Officer
✨Tip Number 1
Familiarise yourself with the specific dynamics of domestic abuse. Understanding the complexities involved will not only help you in interviews but also demonstrate your genuine passion for helping others, which is crucial for this role.
✨Tip Number 2
Network with professionals in the domestic abuse sector. Attend local events or join online forums to connect with individuals who work in similar roles. This can provide valuable insights and may even lead to a referral.
✨Tip Number 3
Prepare to discuss your experience with case management systems. Be ready to share specific examples of how you've handled sensitive information and maintained confidentiality, as this is a key requirement for the position.
✨Tip Number 4
Showcase your organisational skills by discussing any relevant experiences where you successfully managed multiple tasks or projects. Highlighting your ability to juggle responsibilities will resonate well with the hiring team.
We think you need these skills to ace Referral and Allocation Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Referral and Allocation Officer position. Highlight key skills such as risk assessment, data analysis, and customer service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, particularly in handling confidential information and working with vulnerable individuals. Use specific examples that demonstrate your understanding of domestic abuse dynamics and safeguarding practices.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your commitment to making a difference in domestic abuse services. Mention your organisational skills and flexibility, and explain how these will benefit the team.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at IRIS Recruitment
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Referral and Allocation Officer. Familiarise yourself with the dynamics of domestic abuse and the importance of risk assessment tools, as this will help you answer questions confidently.
✨Showcase Your Experience
Be prepared to discuss your previous experience with handling confidential information and using case management systems. Highlight specific examples where you've successfully managed customer files or dealt with sensitive situations.
✨Demonstrate Your Passion
Express your genuine passion for helping others and your understanding of relationship abuse. Share any relevant experiences that showcase your commitment to supporting vulnerable individuals and making a positive impact.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the role and the organisation. This shows your interest and helps you determine if the position aligns with your values and career goals.
