Joseph Rowntree Housing Trust is seeking a Resident Insight and Improvement Officer to ensure resident voice informs service delivery and continuous improvement. You will analyse feedback from multiple sources, identify trends, and support teams to develop and monitor improvement actions.
You’ll lead CSAT and insight discussions with operations to ensure learning is acted upon. The role focuses on turning resident feedback into tangible service enhancements, driving better experiences and
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Part-Time Resident Insight & Service Improvement Lead employer: Iris Recruitment
IRIS Education is an exceptional employer, offering a dynamic work environment where creativity and collaboration thrive. As a Marketing Events Specialist, you'll benefit from a supportive culture that prioritises professional growth and development, alongside the opportunity to manage impactful events across diverse international markets. With a focus on innovation and a commitment to employee well-being, IRIS Education stands out as a rewarding place to build your career in the education technology sector.
