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- Tasks: Manage a residential scheme, ensuring residents' welfare and fostering community spirit.
- Company: Join a supportive team dedicated to enhancing residents' lives.
- Benefits: Competitive salary, on-site accommodation, and a fulfilling work environment.
- Other info: Enjoy a dynamic role with opportunities for personal growth and community engagement.
- Why this job: Live on-site and make a real difference in residents' lives every day.
- Qualifications: Customer-focused with strong communication skills and conflict resolution experience.
The predicted salary is between 27972 - 27972 £ per year.
In our Residential Scheme Manager role, you’ll be managing our Scheme efficiently, ensuring residents' welfare, safety, and comfort while fostering a sense of community.
As a Residential Scheme Manager, you will be required to live on-site, offering a unique opportunity to reside within the community you support. Accommodation is provided in a 2-bedroom bungalow at the Scheme. A separate on-site office at the Scheme will be provided for work-related duties.
Your week: 36.25 (Monday - Friday 8.30am - 4.45pm with 1 hour lunch unpaid)
Location: Marlborough Court – Nottingham, NG2 6BY
Snapshot of your role:- Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained.
- Oversee the welfare of our residents that will enable them to live independently, whilst also providing a calm and attentive response in the event of an emergency.
- Take on the management of service delivery, with particular attention to housing management and maintenance issues.
- Engaging residents and developing a tight knit community spirit through the facilitation of regular social events and activities.
- Working independently as a lone worker with support from colleagues and management.
- Customer focused background with the ability to actively listen to customers and seek win/win solutions.
- High level of commitment to providing efficient and caring services to our customers.
- Basic digital skills (Microsoft Office etc).
- Excellent communication skills (verbal and written communication) and the ability to negotiate and influence where appropriate.
- Previous experience in being able to resolve conflict and remain impartial and professional.
A full UK driving license and access to a vehicle is essential for this role to visit our customers.
Please read the attached Job Description before applying so you get the full scope of the role.
Closing: 22nd May 2026
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Residential Scheme Manager (Permanent) in Nottingham employer: Iris Recruitment
Contact Detail:
Iris Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Scheme Manager (Permanent) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and community management sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to community management and resident welfare. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've resolved conflicts or improved resident satisfaction in previous roles. This will highlight your fit for the Residential Scheme Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Residential Scheme Manager (Permanent) in Nottingham
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Residential Scheme Manager and help you tailor your application to highlight your relevant skills and experiences.
Showcase Your Customer Focus: We want to see how you’ve put customers first in your previous roles. Share specific examples where you’ve actively listened to customers and found win/win solutions. This will demonstrate your commitment to providing efficient and caring services.
Highlight Your Communication Skills: Since excellent communication is key for this role, make sure to showcase your verbal and written communication skills. Whether it’s through your cover letter or CV, let us know how you’ve successfully negotiated and influenced others in past situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Iris Recruitment
✨Know Your Community
Before the interview, take some time to research the community you'll be managing. Understand the demographics, needs, and any ongoing issues. This will show your potential employer that you're genuinely interested in the role and ready to engage with residents.
✨Showcase Your Customer Focus
Prepare examples from your past experiences where you've successfully listened to customers and resolved their issues. Highlight your ability to create win/win solutions, as this is crucial for a Residential Scheme Manager.
✨Demonstrate Your Communication Skills
Practice articulating your thoughts clearly and confidently. Since excellent communication is key in this role, consider role-playing common scenarios you might face, such as conflict resolution or engaging residents in activities.
✨Be Ready for Situational Questions
Expect questions that assess how you'd handle emergencies or manage service delivery. Think of specific situations where you've had to act quickly and effectively, and be prepared to discuss your thought process during those times.