At a Glance
- Tasks: Lead a team to deliver exceptional housing management services and support tenants.
- Company: Established housing association with a strong local reputation and values of care and trust.
- Benefits: 30-35 days holiday, flexible working, employee discounts, and comprehensive training opportunities.
- Other info: Hybrid working options available after probation; supportive and diverse workplace culture.
- Why this job: Make a real difference in the community while advancing your career in social housing.
- Qualifications: Experience in housing management and strong leadership skills are essential.
All potential candidates should read through the following details of this job with care before making an application.
£48,680.52 per annum
Cambridge
Full Time Permanent
This is an exciting opportunity to advance your career in social housing – are you ready to join our client and help make a big difference in improving the lives of their tenants and shared owners? You will be joining a long-established, locally based and independent housing association with strong local partnerships. They have a great reputation for delivering on their values of care, openness and trust in their general and supported housing, and a range of community support services. They continue to build on this strong foundation, with ambitious plans to further develop their services and infrastructure. They strongly believe their colleagues are their greatest asset, which is why they are committed to creating a happy, motivated and diverse workplace. And it shows. In their 2026 staff survey, 93% of colleagues said they would recommend them as a great place to work making them an employer of choice.
About the role:
- Reporting to the Senior Housing Manager you will:
- Play a key role in shaping an exceptional housing management service to deliver a truly customer-focused experience.
- Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service.
- Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement.
- Take ownership of core performance areas — including lettings, tenancy management, communal space standards, rental income and service charge delivery — ensuring a consistently high standard across all functions.
- Ensure CHS proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies and building on external partnerships.
Hybrid Working Arrangements – the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration.
What you’ll need to succeed:
- Experience in line managing or supporting staff highly desirable, with a natural ability to lead and motivate others.
- A minimum of two years’ experience delivering and managing a housing service within a social housing environment.
- A Chartered Institute of Housing qualification or relevant management qualification is desirable but not essential, demonstrating your commitment to professional development.
- Strong, up-to-date knowledge of social housing legislation, welfare benefits, housing policy and the wider social issues affecting our customers.
- Naturally confident and customer‑focused, you bring excellent communication, relationship‑building and influencing skills to every interaction.
- Experience of using housing management IT systems and Microsoft Packages and strong numeracy skills.
- A full UK driving licence, use of a car for work purposes and business insurance.
Benefits of working for our client:
- Employee discount scheme (retail, leisure, gym membership and fitness equipment).
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone).
- Employee Assistance Programme.
- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning.
- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
- Cycle to work scheme (salary sacrifice).
- One day off a year to volunteer for a charity of your choice.
- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service.
- Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff).
- Company sick pay.
- 58p per mile business mileage allowance.
- Refer a friend scheme (£250).
- Contributory pension scheme, which both you and our client contribute to.
- Enhanced maternity and paternity leave.
- Flexible Working Policy.
- Full induction.
- Comprehensive free training and development opportunities with paid time off.
- Free DBS (for relevant posts).
- Free onsite/nearby parking.
- Hybrid Working Policy.
- Flexitime.
Please note this position is subject to a Basic DBS Disclosure. As part of the recruitment and selection process candidates will be required to complete a Personality Profiler.
CLOSING DATE FOR APPLICATIONS: Friday 26th June 2026
INTERVIEWS: To be confirmed.
Housing Manager in Newtown employer: Iris Recruitment
Join a well-respected housing association in Cambridge, where your role as Housing Manager will not only advance your career but also contribute significantly to the community. With a strong commitment to employee wellbeing, offering generous holiday allowances, flexible working arrangements, and comprehensive training opportunities, this organisation fosters a supportive and inclusive work culture that values diversity and personal growth. Their impressive staff satisfaction rate reflects their dedication to creating a motivated workforce, making them an exceptional employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager in Newtown
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the housing association on LinkedIn. Ask them about their experiences and any tips they might have for your interview. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by researching common questions for Housing Managers. Think about how your experience aligns with their values of care, openness, and trust. We want you to shine in that interview room!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've motivated teams in the past. They’re looking for someone who can lead and inspire, so share those success stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you prepare for the next steps.
We think you need these skills to ace Housing Manager in Newtown
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Housing Manager and how your experience aligns with our needs.
Tailor Your CV and Cover Letter:Don’t just send a generic CV! Highlight your relevant experience in social housing and management. Show us how your skills can help improve the lives of our tenants and shared owners.
Showcase Your Customer-Focused Approach:We value a customer-focused mindset. In your application, share examples of how you've successfully managed relationships and delivered exceptional service in previous roles.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Iris Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing legislation and the specific challenges faced by tenants. This will show that you're not just interested in the role, but that you understand the bigger picture and are ready to make a difference.
✨Showcase Your Leadership Skills
Since this role involves line managing a team, be prepared to discuss your leadership style and how you've motivated others in the past. Think of specific examples where you've successfully led a team or improved service delivery.
✨Be Customer-Focused
Demonstrate your commitment to providing a customer-focused experience. Prepare examples of how you've handled difficult situations with tenants or clients, and how you’ve built strong relationships in previous roles.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the organisation's future plans, team dynamics, or how they measure success in the housing management service. This shows your genuine interest and helps you assess if it's the right fit for you.
