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For Companies At a Glance
- Tasks: Support key customers and partners, ensuring their success with our software.
- Company: Join IRIS Software Group, a leader in accountancy software.
- Benefits: Competitive salary, commission, hybrid work, and career growth.
- Why this job: Be a trusted advisor and make a real difference for customers.
- Qualifications: Experience in customer success and strong communication skills.
- Other info: Work in a dynamic environment with opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
Read on to fully understand what this job requires in terms of skills and experience. If you are a good match, make an application.
Location: Manchester, Leeds or Slough (Hybrid 2-3 days in office)
Competitive + Commission
Permanent full time
We are looking for an experienced Customer Success Business Partner (CSBP) to join IRIS Software Group, supporting our market-leading accountancy software portfolio.
As a CSBP, you will act as a trusted advisor to our key customers and strategic service partners, helping the...
Customer Success Business Partner in Manchester employer: IRIS Recruitment
Contact Detail:
IRIS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Business Partner in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at IRIS Software Group on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching common questions for Customer Success roles. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your success stories! Be ready to discuss specific examples where you've made a positive impact in previous roles. This will help you stand out as a candidate who delivers results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Success Business Partner in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Success Business Partner role. Highlight relevant experience and skills that match the job description, showing us why you're the perfect fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for customer success and how your background aligns with our mission at StudySmarter. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've made a difference in previous roles, especially in customer success or account management.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at IRIS Recruitment
✨Know Your Stuff
Make sure you’re well-versed in the accountancy software portfolio that IRIS Software Group offers. Brush up on their key features and benefits, as well as any recent updates or changes. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Relationship Skills
As a Customer Success Business Partner, building trust is crucial. Prepare examples from your past experiences where you successfully managed client relationships or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s customer success strategies and how they measure success. This not only demonstrates your enthusiasm for the role but also gives you valuable insights into their expectations and culture.
✨Dress the Part
Even if the role is hybrid, dressing professionally for the interview can make a great first impression. Aim for smart-casual attire that reflects the company culture while still showing you mean business. It sets the tone for a professional conversation.
