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- Tasks: Provide arrears recovery services and deliver excellent customer support.
- Company: Dynamic housing provider in Macclesfield with a commitment to community.
- Benefits: Flexible working, 28+ days holiday, and a competitive pension scheme.
- Why this job: Make a real difference in local communities while growing your career.
- Qualifications: Strong customer service and communication skills required.
- Other info: Join a passionate team dedicated to positive change.
The predicted salary is between 30000 - 42000 £ per year.
A dynamic housing provider in Macclesfield is looking for a committed individual to join the Income Team. This role focuses on providing a full arrears recovery service and requires excellent customer service and communication skills.
The position offers a flexible working environment, a minimum of 28 days of holiday, and a competitive pension scheme. If you’re passionate about making a difference in local communities, apply now to be part of a growing team.
Income & Arrears Officer (Hybrid) - Social Housing in Macclesfield employer: IRIS Recruitment
Contact Detail:
IRIS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income & Arrears Officer (Hybrid) - Social Housing in Macclesfield
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to income recovery and customer service. This will help us tailor your responses and show that you're genuinely interested in making a difference in local communities.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent customer service, consider role-playing common interview scenarios with a friend. This will help us refine your answers and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Income & Arrears Officer (Hybrid) - Social Housing in Macclesfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for making a difference in local communities shine through. We want to see how your values align with our mission and how you can contribute to the Income Team.
Highlight Relevant Skills: Make sure to emphasise your customer service and communication skills in your application. We’re looking for someone who can connect with our residents and handle arrears recovery effectively, so give us examples of how you've done this before.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for the role. Avoid jargon and make it easy for us to see your strengths.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at IRIS Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of an Income & Arrears Officer. Brush up on your knowledge of arrears recovery processes and social housing regulations. This will show that you're serious about the position and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role requires excellent customer service, prepare examples from your past experiences where you've successfully handled difficult situations or provided exceptional support. Be ready to discuss how you can apply these skills in a housing context.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully, demonstrating your ability to engage with customers and colleagues alike.
✨Demonstrate Your Passion
Let your passion for making a difference in local communities shine through. Share any relevant experiences or motivations that drive you to work in social housing. This will help the interviewers see that you’re not just looking for a job, but are genuinely committed to the cause.
