At a Glance
- Tasks: Support accreditation assessments and handle customer enquiries in a dynamic team.
- Company: Join a leading healthcare accreditation team dedicated to quality improvement.
- Benefits: Enjoy annual leave, mental health activities, and employee discounts.
- Other info: Hybrid working model with a focus on inclusivity and diverse perspectives.
- Why this job: Make a real impact on healthcare services while developing your organisational skills.
- Qualifications: Organisational skills and experience in project support roles are essential.
The predicted salary is between 30000 - 40000 £ per year.
Working hours: full time (35 hours a week) – you’ll agree your working pattern with your manager (core working hours are 10:00 - 16:00).
Location: Liverpool or London, hybrid homeworking (minimum 6 days a month in office).
12‑month FTC: Fixed-term contract for 12 months.
The well‑established and highly successful JAG accreditation programme is looking for an enthusiastic and organised programme administrator to join their accreditation team. The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training sessions, and undertaking general administrative tasks for the Accreditation Unit.
The successful candidate will:
- Be exceptionally organised and interested in improving processes
- Enjoy communicating with a range of individuals, developing great working relationships
- Be experienced at working in project support roles
- Have a passion for improving the healthcare workforce and its services
About the role: As programme administrator, you will make an impact every day by:
- Supporting services to register with the accreditation/certification scheme, making clear the benefits of accreditation/certification.
- Organising accreditation assessments and processing applications and results.
- Liaising with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered.
- Updating other team members on the progress of assessments during weekly meetings and escalating queries appropriately.
- Keeping up to date and accurate records.
- Supporting team with administrative support relating to quality improvement projects.
- Contributing to the development of new guidance materials.
- Continuously striving for improvement and proactively identifying more efficient ways of working.
You will need outstanding organisational skills and the ability to liaise and communicate confidently with a range of people. Using initiative and being able to work flexibly as a member of a busy team are also essential qualities.
About us: Accreditation is a method of improving the quality of healthcare by assessing clinical services in relation to agreed standards. The Accreditation Unit team pride themselves on their dedication to delivering high quality work and making a difference. We have a culture of involvement; everyone’s views matter and we want you to contribute your ideas and help shape and improve what we do.
Benefits:
- Annual leave
- Mental health activities and sessions
- Health cash plan and employee discounts
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st‑century medical workforce and the diverse population of patients we serve is a priority for us.
JAG Programme Administrator in London employer: Iris Recruitment
As a Programme Administrator with the JAG accreditation team, you will thrive in a supportive and inclusive work culture that values your contributions and encourages professional growth. With flexible hybrid working arrangements in vibrant locations like Liverpool or London, you will enjoy a healthy work-life balance while playing a vital role in enhancing healthcare quality. The organisation offers comprehensive benefits, including mental health activities and a health cash plan, ensuring that you feel valued and supported in your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land JAG Programme Administrator in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Iris Recruitment.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Iris Recruitment.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Iris Recruitment, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace JAG Programme Administrator in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Iris Recruitment.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Iris Recruitment.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Iris Recruitment. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Iris Recruitment. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Iris Recruitment
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Iris Recruitment’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!