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- Tasks: Manage customer accounts, resolve disputes, and ensure timely invoice payments.
- Company: Join a dynamic Credit Control team in a fast-paced environment.
- Benefits: Competitive salary, bonus, benefits, and career development opportunities.
- Other info: Supportive team culture with clear processes and opportunities for progression.
- Why this job: Make a real impact on cash flow and customer relationships while growing your career.
- Qualifications: Hands-on Credit Control experience and strong Excel skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are hiring a Credit Control Advisor to join our established Credit Control team and take ownership of customer accounts in a high-volume environment. This role is suited to someone with hands-on Credit Control experience who is confident managing outstanding invoices, resolving disputes, and working closely with customers and internal teams to keep accounts accurate and up to date.
You will manage your own ledger, have clear responsibility for your workload, and play a visible role in supporting cash flow and customer relationships. The environment is fast-paced but well supported, with clear processes, strong teamwork, and opportunities to develop your career within Finance or other parts of the business. Credit Control is central to the success of the business.
- Keep customer accounts accurate and up to date
- Help ensure invoices are paid on time
- Your work directly impacts financial performance and customer relationships.
You will join a Credit Control team of around 12 Advisors and Senior Advisors. You will be responsible for managing your own workload and ledger, including:
- Handling disputed accounts and agreeing resolutions with customers
- Preparing accounts for escalation or legal action when required
- Monitoring large or overdue balances to protect cash flow
- Producing credit notes when requested
- Working closely with Sales Order Processing to ensure customer details are correct
- Maintaining performance in line with agreed SLAs
- Building strong working relationships internally and externally
- Supporting ad-hoc analysis and wider team projects
Requirements:
- Solid experience working in Credit Control
- Strong Excel skills, including VLOOKUPs and Pivot Tables
- Exposure to Finance and Sales stakeholders across the business
- Opportunities to develop and progress into other business areas
- Ongoing learning and development opportunities
Application Process:
- Apply online
- Initial Interview (plus Online Assessments) - A chat with our Talent team.
- Interview with the Credit Control team - A relaxed, practical discussion with members of the Credit Control team about your experience and approach.
If you are an experienced Credit Control professional looking for a role with clear ownership, strong teamwork, and genuine progression opportunities, we would welcome your application.
Credit Control - Collections Advisor in London employer: Iris Recruitment
Contact Detail:
Iris Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control - Collections Advisor in London
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to Credit Control and think about how your experience aligns with the role. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider tips and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining our Credit Control team.
We think you need these skills to ace Credit Control - Collections Advisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on Credit Control experience. We want to see how you've managed outstanding invoices and resolved disputes in previous roles, so don’t hold back on those details!
Showcase Your Skills: We’re looking for strong Excel skills, especially with VLOOKUPs and Pivot Tables. If you’ve got these under your belt, make sure to mention them clearly in your application. It’ll help us see you as a great fit for the role!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’re interested in the role and how your experience aligns with our needs.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Iris Recruitment
✨Know Your Numbers
Brush up on your credit control metrics and be ready to discuss how you've managed outstanding invoices in the past. Be prepared to share specific examples of how you resolved disputes and maintained accurate accounts.
✨Excel Skills Are Key
Since strong Excel skills are a must, make sure you can confidently talk about your experience with VLOOKUPs and Pivot Tables. Consider preparing a quick example or two of how you've used these tools to analyse data or streamline processes.
✨Build Rapport
In a role that relies heavily on customer relationships, show your ability to build rapport. Think of instances where you've successfully managed customer accounts and how you handled difficult conversations. This will demonstrate your interpersonal skills.
✨Team Player Mindset
Highlight your teamwork experience, especially in fast-paced environments. Be ready to discuss how you've collaborated with internal teams, like Sales Order Processing, to ensure smooth operations and accurate customer details.