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- Tasks: Manage customer accounts, resolve disputes, and ensure timely invoice payments.
- Company: Join a dynamic team in a fast-paced credit control environment.
- Benefits: Competitive salary, bonus, benefits, and career development opportunities.
- Other info: Supportive team culture with clear processes and growth potential.
- Why this job: Make a real impact on cash flow and customer relationships.
- Qualifications: Hands-on credit control experience and strong Excel skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are hiring a Credit Control Advisor to join our established Credit Control team and take ownership of customer accounts in a high-volume environment. This role is suited to someone with hands-on Credit Control experience who is confident managing outstanding invoices, resolving disputes, and working closely with customers and internal teams to keep accounts accurate and up to date.
You will manage your own ledger, have clear responsibility for your workload, and play a visible role in supporting cash flow and customer relationships. The environment is fast-paced but well supported, with clear processes, strong teamwork, and opportunities to develop your career within Finance or other parts of the business. Credit Control is central to the success of the business.
- Keep customer accounts accurate and up to date
- Help ensure invoices are paid on time
- Your work directly impacts financial performance and customer relationships.
You will join a Credit Control team of around 12 Advisors and Senior Advisors. You will be responsible for managing your own workload and ledger, including:
- Handling disputed accounts and agreeing resolutions with customers
- Preparing accounts for escalation or legal action when required
- Monitoring large or overdue balances to protect cash flow
- Producing credit notes when requested
- Working closely with Sales Order Processing to ensure customer details are correct
- Maintaining performance in line with agreed SLAs
- Building strong working relationships internally and externally
- Supporting ad-hoc analysis and wider team projects
Requirements:
- Solid experience working in Credit Control
- Strong Excel skills, including VLOOKUPs and Pivot Tables
- Exposure to Finance and Sales stakeholders across the business
- Opportunities to develop and progress into other business areas
- Ongoing learning and development opportunities
Application Process:
- Initial Interview (plus Online Assessments) - A chat with our Talent team.
- Interview with the Credit Control team - A relaxed, practical discussion with members of the Credit Control team about your experience and approach.
If you are an experienced Credit Control professional looking for a role with clear ownership, strong teamwork, and genuine progression opportunities, we would welcome your application.
Collections Credit Control Advisor in London employer: Iris Recruitment
Contact Detail:
Iris Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Credit Control Advisor in London
✨Tip Number 1
Get to know the company inside out before your interview. Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to Credit Control. Think about specific examples from your past experience that demonstrate your skills in managing accounts and resolving disputes.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers! Asking about team dynamics or opportunities for development shows that you’re keen on building relationships and growing within the company.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Collections Credit Control Advisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on Credit Control experience. Use keywords from the job description to show that you’re a perfect fit for managing outstanding invoices and resolving disputes.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've successfully managed customer accounts and supported cash flow in previous roles. Let us see your personality!
Showcase Your Excel Skills: Since strong Excel skills are a must, mention your experience with VLOOKUPs and Pivot Tables. If you have any relevant projects or achievements, don’t hesitate to include them!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Credit Control team!
How to prepare for a job interview at Iris Recruitment
✨Know Your Numbers
Brush up on your credit control metrics and be ready to discuss how you've managed outstanding invoices in the past. Be prepared to share specific examples of how you resolved disputes and maintained accurate accounts.
✨Showcase Your Excel Skills
Since strong Excel skills are a must, make sure you can confidently talk about your experience with VLOOKUPs and Pivot Tables. Maybe even prepare a quick example or two to demonstrate your proficiency during the interview.
✨Understand the Business Impact
Be ready to explain how effective credit control contributes to cash flow and customer relationships. This shows that you understand the bigger picture and are not just focused on the numbers.
✨Build Rapport with the Team
During your interview, engage with the Credit Control team members. Ask them about their experiences and share your own. Building a connection can help you stand out as a team player who values collaboration.