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- Tasks: Manage customer accounts, resolve disputes, and ensure timely invoice payments.
- Company: Join a supportive Credit Control team in a fast-paced environment.
- Benefits: Competitive salary, bonus, benefits, and career development opportunities.
- Other info: Dynamic team with clear processes and opportunities for growth.
- Why this job: Make a real impact on cash flow and customer relationships.
- Qualifications: Hands-on Credit Control experience and strong Excel skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are hiring a Credit Control Advisor to join our established Credit Control team and take ownership of customer accounts in a high-volume environment. This role is suited to someone with hands-on Credit Control experience who is confident managing outstanding invoices, resolving disputes, and working closely with customers and internal teams to keep accounts accurate and up to date.
You will manage your own ledger, have clear responsibility for your workload, and play a visible role in supporting cash flow and customer relationships. The environment is fast-paced but well supported, with clear processes, strong teamwork, and opportunities to develop your career within Finance or other parts of the business. Credit Control is central to the success of the business.
- Keep customer accounts accurate and up to date
- Help ensure invoices are paid on time
- Your work directly impacts financial performance and customer relationships.
You will join a Credit Control team of around 12 Advisors and Senior Advisors. You will be responsible for managing your own workload and ledger, including:
- Handling disputed accounts and agreeing resolutions with customers
- Preparing accounts for escalation or legal action when required
- Monitoring large or overdue balances to protect cash flow
- Producing credit notes when requested
- Working closely with Sales Order Processing to ensure customer details are correct
- Maintaining performance in line with agreed SLAs
- Building strong working relationships internally and externally
- Supporting ad-hoc analysis and wider team projects
Requirements:
- Solid experience working in Credit Control
- Strong Excel skills, including VLOOKUPs and Pivot Tables
- Exposure to Finance and Sales stakeholders across the business
- Opportunities to develop and progress into other business areas
- Ongoing learning and development opportunities
Application Process:
- Initial Interview (plus Online Assessments) - A chat with our Talent team.
- Interview with the Credit Control team - A relaxed, practical discussion with members of the Credit Control team about your experience and approach.
If you are an experienced Credit Control professional looking for a role with clear ownership, strong teamwork, and genuine progression opportunities, we would welcome your application.
Collections and Credit Advisor (Permanent) in London employer: Iris Recruitment
Contact Detail:
Iris Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections and Credit Advisor (Permanent) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of credit control processes and be ready to discuss how you've handled disputes or managed customer accounts in the past. We want to see your hands-on experience shine through!
✨Tip Number 3
Show off your Excel skills! Since strong Excel skills are a must-have for this role, be prepared to demonstrate your proficiency with VLOOKUPs and Pivot Tables during assessments or interviews. Practice makes perfect!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Collections and Credit Advisor (Permanent) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on Credit Control experience. Use keywords from the job description to show that you’re a perfect fit for managing customer accounts and resolving disputes.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've successfully managed outstanding invoices and built strong relationships with customers. Let us see your personality!
Showcase Your Excel Skills: Since strong Excel skills are a must, mention any experience you have with VLOOKUPs and Pivot Tables. If you’ve used these in past roles, give us a quick example to demonstrate your proficiency.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Iris Recruitment
✨Know Your Numbers
Brush up on your credit control metrics and be ready to discuss how you've managed outstanding invoices in the past. Be specific about your achievements, like reducing overdue balances or improving cash flow.
✨Showcase Your Excel Skills
Since strong Excel skills are a must, prepare to demonstrate your proficiency. Bring examples of how you've used VLOOKUPs and Pivot Tables in your previous roles to manage data effectively.
✨Prepare for Real Scenarios
Think of a few real-life scenarios where you successfully resolved disputes or handled difficult customer accounts. This will show your practical experience and problem-solving abilities during the relaxed discussion with the team.
✨Build Rapport with the Team
During the interview, focus on building a connection with the Credit Control team. Ask them about their experiences and share your own. This shows you're a team player and genuinely interested in the role.