At a Glance
- Tasks: Lead the team, manage daily store operations, and ensure top-notch customer service.
- Company: Join a vibrant retail environment in Livingston with a focus on teamwork.
- Benefits: Gain valuable experience, develop leadership skills, and enjoy a supportive work culture.
- Other info: Temporary 12-hour contract covering maternity leave with potential for growth.
- Why this job: Be a key player in creating an exceptional shopping experience for customers.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
We are currently recruiting for a Supervisor to join our Livingston Store, on a 12-hour temporary contract, covering a maternity leave. As Store Supervisor, you will assist the Store Deputy and Manager with day-to-day duties, overseeing staff and setting the tone of the sales floor, ensuring there is a customer focus. As an integral member of the team, you will help to maximise store productivity and profitability, as well as providing guidance and assisting with staff development. The ideal candidate will lead by example and act as an advocate for the team, creating a sales and service focused environment, and ensuring all customers receive world class customer service.
Essential Duties and Responsibilities:
- Assist with running the store on a daily basis, in support of Store and Deputy Manager, to ensure all staff are performing to the expected standard.
- Managing performance and dealing with staff issues.
- Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks.
- Delegating tasks to employees.
- Supervising employees and providing additional training and coaching when needed.
- Handling customer complaints and resolving issues that employees are not authorised to handle on their own.
- Addressing employee problems on the job to ensure everyone is thriving.
Supervisor - Livingston employer: Iris Recruitment
Join our Livingston Store as a Supervisor and experience a vibrant work culture that prioritises employee development and customer satisfaction. We offer competitive benefits, a supportive team environment, and opportunities for growth within the company, making it an excellent place for those seeking meaningful and rewarding employment in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Livingston
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Supervisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their needs. Practise common interview questions, especially around leadership and customer service, so you can shine when it counts.
✨Tip Number 3
Show off your skills! If you have any relevant achievements or experiences, be ready to share them. Use specific examples that highlight your ability to lead a team and provide excellent customer service.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team at the Livingston Store.
We think you need these skills to ace Supervisor - Livingston
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading teams or managing staff. We want to see how you've set the tone for a positive work environment and how you've helped others thrive.
Customer Focus is Key:Since this role is all about providing world-class customer service, be sure to include examples of how you've gone above and beyond for customers in your previous roles. We love to see that passion for service!
Be Specific About Your Experience:Don't just list your duties; tell us about your achievements! Use specific examples to demonstrate how you've maximised productivity and profitability in past positions. Numbers and results can really make your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us during the process!
How to prepare for a job interview at Iris Recruitment
✨Know the Store Inside Out
Before your interview, make sure you’re familiar with the store's layout, products, and services. This will not only show your enthusiasm but also help you answer questions about how you would manage the sales floor and enhance customer experience.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your ability to motivate others and create a positive work environment.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer. This will demonstrate your commitment to providing world-class service, which is crucial for this role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with a difficult customer or managing underperforming staff. Practise your responses to these scenarios to show that you can think on your feet and make sound decisions.
