At a Glance
- Tasks: Support accreditation assessments and handle customer enquiries in a dynamic team.
- Company: Join a leading healthcare accreditation programme with a focus on quality improvement.
- Benefits: Enjoy annual leave, mental health activities, and employee discounts.
- Other info: Hybrid working model with a supportive and inclusive team culture.
- Why this job: Make a real impact on healthcare services while developing your organisational skills.
- Qualifications: Organisational skills and experience in project support roles are essential.
The predicted salary is between 30000 - 40000 £ per year.
Working hours full time (35 hours a week) – you’ll agree your working pattern with your manager (core working hours are 10:00 - 16:00). Location Liverpool or London, hybrid homeworking (minimum 6 days a month in office). 12‑month FTC Fixed-term contract for 12 months.
The well‑established and highly successful JAG accreditation programme is looking for an enthusiastic and organised programme administrator to join their accreditation team. The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training sessions, and undertaking general administrative tasks for the Accreditation Unit.
The successful candidate will:
- Be exceptionally organised and interested in improving processes
- Enjoy communicating with a range of individuals, developing great working relationships
- Be experienced at working in project support roles
- Have a passion for improving the healthcare workforce and its services.
About the role
As programme administrator, you will make an impact every day by:
- Supporting services to register with the accreditation/certification scheme, making clear the benefits of accreditation/certification.
- Organising accreditation assessments and processing applications and results.
- Liaising with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered.
- Updating other team members on the progress of assessments during weekly meetings and escalating queries appropriately.
- Keeping up to date and accurate records.
- Supporting team with administrative support relating to quality improvement projects.
- Contributing to the development of new guidance materials.
- Continuously striving for improvement and proactively identifying more efficient ways of working.
You will need outstanding organisational skills and the ability to liaise and communicate confidently with a range of people. Using initiative and being able to work flexibly as a member of a busy team are also essential qualities.
About us
Accreditation is a method of improving the quality of healthcare by assessing clinical services in relation to agreed standards. The Accreditation Unit team pride themselves on their dedication to delivering high quality work and making a difference. We have a culture of involvement; everyone’s views matter and we want you to contribute your ideas and help shape and improve what we do.
Benefits
- Annual leave
- Mental health activities and sessions
- Health cash plan and employee discounts
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st‑century medical workforce and the diverse population of patients we serve is a priority for us.
JAG Programme Administrator in Liverpool employer: Iris Recruitment
As a Programme Administrator with the JAG accreditation team, you will thrive in a supportive and inclusive work culture that values your contributions and encourages professional growth. With flexible hybrid working arrangements in vibrant locations like Liverpool or London, you will enjoy a healthy work-life balance while playing a vital role in enhancing healthcare quality. Our commitment to employee well-being is reflected in our mental health initiatives and comprehensive benefits, making us an excellent employer for those passionate about making a difference in the healthcare sector.
