At a Glance
- Tasks: Manage complex anti-social behaviour cases and support victims in your community.
- Company: Join a caring and innovative social landlord dedicated to strong communities.
- Benefits: Enjoy a competitive salary, car allowance, and flexible working options.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while enhancing community safety.
- Qualifications: Experience in housing or community safety with strong communication skills required.
The predicted salary is between 37883 - 37883 € per year.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Speke, Liverpool / Hybrid working – a mixture of home and office working
£37,883 per annum, plus an £846 annual car allowance and excellent benefits
Permanent, Full Time (35 hours per week. We are also ‘Happy to Talk Flexible Working’)
Closing Date: 12 May 2026
Recruitment Date: 26 May 2026
Our client’s vision is Great homes. Strong communities. Bright futures. This vision supports their mission to provide quality homes and community-enhancing services to those in need. As a social landlord and a major stakeholder in the communities where they work, our client works to tackle societal issues and help close the gap on the multiple inequalities that their communities face. Fundamental to this is the provision of good quality housing that people are proud to call their home.
What will your role be?
As an ASB Officer, you will be responsible for managing complex cases of anti-social behaviour and tenancy breaches, from initial investigation through to legal and non-legal resolution. You will work closely with victims, perpetrators and witnesses to gather evidence, complete risk assessments and provide a supportive, victim-led service that minimises harm and further escalation. You will build robust evidential cases, prepare court documentation, attend court as a professional witness and use a range of legal remedies to achieve effective outcomes for customers and the organisation. Working in partnership with local agencies and stakeholders, you will contribute to multi-agency approaches that prevent ASB, improve communities and strengthen community cohesion.
Who are our client looking for?
Our client are looking for an experienced housing or community safety professional with strong knowledge of anti-social behaviour, tenancy enforcement and safeguarding. You will have experience managing complex cases and applying appropriate legal and non-legal interventions, with an understanding of how enforcement action may be used where necessary. The role requires excellent communication, conflict management and record-keeping skills, alongside the ability to work objectively and to performance targets. A housing qualification (or willingness to work towards one), GCSEs including English and Maths and a full UK driving licence with access to transport are essential.
Why join our client?
You’ll love being part of a caring, inclusive, professional and innovative organisation. You’ll work with colleagues who feel happy, motivated and passionate about what they do as well as working for an organisation that will support and inspire you to do your very best.
How to apply
Please review the recruitment pack below and complete the online application process. All applicants must apply with a CV and a supporting statement in order to be considered for this vacancy; if either document is not included then your application will not be progressed. Your supporting statement can be completed as part of the online application form and should be a minimum of 200 words.
Encouraging diversity
Our client are always working to increase diversity and seek people who can bring diverse thinking, who care about their purpose, and fully support their values and commitment to their customers. They therefore welcome applications from all diverse backgrounds, cultures, perspectives, and experiences to support innovation, creativity, and to help build balanced teams from all walks of life. Our client understand applicants from ethnic minority backgrounds and/or with a disability may have experienced additional barriers when applying for a new role and so they offer applicants from ethnic minority groups or disabled applicants a guaranteed interview if they wish to apply under the relevant scheme and meet all the essential criteria outlined in the person specification.
Anti-Social Behaviour (ASB) Officer in Liverpool employer: Iris Recruitment
Join a caring and inclusive organisation that prioritises the well-being of its employees while making a meaningful impact in the community. As an Anti-Social Behaviour Officer in Speke, Liverpool, you will benefit from a supportive work culture that encourages professional growth and offers flexible working arrangements, alongside competitive pay and excellent benefits. This role not only allows you to contribute to strong communities but also provides opportunities for personal development within a passionate team dedicated to creating brighter futures.
StudySmarter Expert Advice🤫
We think this is how you could land Anti-Social Behaviour (ASB) Officer in Liverpool
✨Tip Number 1
Get to know the company and its mission. When you’re preparing for interviews, make sure you can talk about how your values align with theirs. This shows you’re not just looking for any job, but that you genuinely care about their vision of 'Great homes. Strong communities. Bright futures.'
✨Tip Number 2
Practice your communication skills! As an ASB Officer, you’ll need to handle sensitive situations with victims and perpetrators. Role-play common scenarios with a friend or family member to build your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with professionals in the housing and community safety sectors on LinkedIn. Join relevant groups and participate in discussions. You never know who might have a lead on your dream job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re all about supporting diverse backgrounds, so if you meet the criteria, you could be guaranteed an interview!
We think you need these skills to ace Anti-Social Behaviour (ASB) Officer in Liverpool
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what the ASB Officer role entails and how your experience aligns with it. This will help you tailor your CV and supporting statement effectively.
Showcase Your Soft Skills:While professional experience is important, don’t forget to highlight your soft skills! Communication, conflict management, and empathy are key for this role. We want to see how you can bring these skills to the table in your application.
Craft a Strong Supporting Statement:Your supporting statement is your chance to shine! Make sure it’s at least 200 words and clearly outlines your relevant experience and why you’re passionate about tackling anti-social behaviour. Keep it concise but impactful!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way to ensure your application gets to us. Plus, make sure to include both your CV and supporting statement, as missing either will mean we can’t progress your application.
How to prepare for a job interview at Iris Recruitment
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of anti-social behaviour and tenancy enforcement. Familiarise yourself with relevant laws and local policies, as well as the specific challenges faced by communities in Liverpool. This will show that you're not just qualified but genuinely interested in making a difference.
✨Showcase Your Soft Skills
As an ASB Officer, strong communication and conflict management skills are crucial. Prepare examples from your past experiences where you've successfully managed complex cases or resolved conflicts. This will help demonstrate your ability to handle sensitive situations effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would approach various situations involving victims, perpetrators, and witnesses. Practising your responses can help you articulate your thought process and decision-making skills clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how the organisation measures success in tackling ASB. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
