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- Tasks: Provide essential admin support in Housing Services and manage key processes.
- Company: Join Amplius, a dynamic team focused on delivering excellent housing services.
- Benefits: Enjoy a competitive salary, hybrid work, and a supportive team environment.
- Other info: Flexible working hours and opportunities for personal growth await you!
- Why this job: Make a real difference in housing while developing your organisational and customer service skills.
- Qualifications: Strong IT skills and experience with diverse customers are essential.
The predicted salary is between 28282 - 28282 £ per year.
Do you enjoy keeping things organised and delivering great customer service? As a Housing Administrator at Amplius, you’ll be at the heart of Housing Services, making sure key processes, records and communications are accurate, timely and well-coordinated. Working with colleagues, customers and partners, you’ll help ensure the service stays organized, responsive and consistent.
Your week: 36.25 hours Monday – Friday 9am – 5.15pm
Location: Hybrid with a weekly presence in our Lincoln or Boston office
Snapshot of your role:- Provide comprehensive administrative support across Housing Services, using ICT systems to manage records and workflows.
- Process tenancy-related documentation, including agreements, amendments, succession requests and household changes.
- Support compliance activity by contacting customers regarding access for safety checks such as gas and electrical inspections.
- Maintain and update systems including Dynamics, and compliance systems ensuring accurate and timely data.
- Monitor team inbox and case queries, assigning and progressing cases in line with procedures and deadlines.
- Raise purchase orders, process BACS payments, organise meetings and take and distribute minutes as required.
- Support housing teams with any tasks required such as fly-tipping follow-ups, and customer communications.
- Experience working with a diverse customer base, with the ability to provide a responsive and supportive service.
- Strong IT skills, including Microsoft Word, Excel, Outlook and general system use.
- Ability to prioritise workloads effectively and meet deadlines in a busy environment.
- Confidence working both independently and as part of a team, with a flexible and proactive approach.
- Good communication skills, with the ability to work with customers and colleagues to achieve positive outcomes.
- Strong organisational skills and attention to detail, ensuring accuracy in all administrative tasks.
- Ability to handle sensitive information with discretion and maintain confidentiality at all times.
- A willingness to support a wide range of tasks and adapt to changing priorities.
Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Housing Administrator in Lincolnshire employer: Iris Recruitment
Contact Detail:
Iris Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Administrator in Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching common questions for housing administrators. Practice your responses, focusing on your organisational skills and customer service experience. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your IT skills! Be ready to discuss your experience with systems like Dynamics and how you've used Microsoft Office to streamline processes. Highlighting these skills can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Administrator in Lincolnshire
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Housing Administrator, being organised is key! Make sure your application highlights your ability to keep things in order and manage multiple tasks. Use examples from your past experiences to show us how you’ve kept things running smoothly.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We want to see how your skills and experiences align with what we’re looking for, so make it personal!
Highlight Your IT Skills: We’re looking for someone with strong IT skills, especially in Microsoft Word, Excel, and Outlook. Be sure to mention any relevant experience you have with these tools in your application, as it’ll show us you’re ready to hit the ground running.
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep your application professional. Show us your personality, but also demonstrate that you understand the importance of confidentiality and discretion in this role. Ready to apply? Head over to our website!
How to prepare for a job interview at Iris Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Housing Administrator. Familiarise yourself with processes like tenancy documentation and compliance checks. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be ready to discuss how you've managed workloads in the past. Prepare examples where you successfully prioritised tasks or improved efficiency. This will demonstrate your ability to thrive in a busy environment.
✨Customer Service is Key
Highlight your experience working with diverse customer bases. Be prepared to share specific instances where you provided excellent customer service or resolved issues effectively. This will illustrate your capability to maintain positive relationships with customers and colleagues.
✨Be Tech-Savvy
Brush up on your IT skills, especially with Microsoft Word, Excel, and Outlook. If you have experience with systems like Dynamics, mention it! Being comfortable with technology will reassure them that you can handle the administrative tasks efficiently.