At a Glance
- Tasks: Support schools in onboarding and implementing Every software, delivering training and managing customer relationships.
- Company: Join Every, a leading software provider transforming school operations across the UK.
- Benefits: Collaborative team environment, career growth opportunities, and the chance to make a real impact.
- Other info: No prior implementation experience needed; just a passion for helping others and learning new systems.
- Why this job: Help schools transition to modern software and enhance their everyday operations.
- Qualifications: Experience in payroll, HR systems, or customer support; strong communication and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
At Every, we help schools run more smoothly. From HR and payroll to finance and staff management, our software supports schools with the systems they rely on every single day. As more schools move to Every, we are growing our Implementation team and looking for someone who understands customers, enjoys solving problems, and wants to build a career helping schools successfully adopt new technology. This is not a back-office processing role. It is a people-focused implementation role where you will work directly with schools to guide them through onboarding, training, setup, and rollout of Every's software solutions.
You will help customers move away from older systems and processes into modern software that makes everyday work easier. You will become a trusted point of contact for schools throughout their journey - helping users feel confident, supported, and successful from day one.
This role is especially suited to people with experience in areas such as:
- Payroll
- HR systems
- School administration
- Education software
- Payroll bureau services
- Software support
- Customer onboarding
- Training or implementation
- Customer-facing support roles
We are particularly interested in people who understand payroll processes and payroll legislation, even if they haven't worked in software implementation before.
Why This Role Matters
Schools rely on HR and payroll systems to keep everything running properly behind the scenes. When a school moves to a new platform, it is a major change. There are deadlines, compliance requirements, payroll pressures, and staff who need support adapting to new ways of working. That is where you come in. Your role is to make that transition feel smooth, supported, and successful. You will help schools understand the system, feel confident using it, and get real value from the software. The experience you deliver directly impacts customer satisfaction, long-term relationships, and how successfully schools adopt Every across their teams.
About the Team You'll Join
You will join our Every Implementation team within Education Professional Services - a collaborative group of around 15 Consultants and Trainers who support schools across the UK. The team works closely together, sharing ideas, helping each other solve problems, and supporting customers through real-world challenges every day. Most of the team are based around Leeds and Yorkshire, and regular collaboration has become a really important part of how the team works and develops. Because of this, you will be expected to travel into the Leeds office every two weeks. You will also have the opportunity to learn both HR and Payroll products as part of Every's long-term growth within education.
What You'll Be Doing
- Supporting schools through the onboarding and implementation of Every software
- Delivering online training sessions and walkthroughs to school staff
- Helping customers configure and use the system successfully
- Managing customer expectations, timelines, and rollout plans
- Building strong relationships with customers throughout their implementation journey
- Troubleshooting issues and helping customers find practical solutions
- Supporting several customer projects at the same time
- Working closely with internal teams to deliver a smooth customer experience
- Providing a high standard of customer support across calls, meetings, and online sessions
- Helping improve processes and identifying ways to make implementations even better
What We're Looking For
We are looking for someone who enjoys working with people just as much as systems. You might currently work in payroll, software support, onboarding, education software, implementation, training, customer support, or administration - and now want a role where you can use those skills in a more consultative and customer-focused way. You will likely be a strong fit if you have:
- Experience in payroll, HR systems, education software, or customer-facing support
- Confidence communicating with customers over phone, video calls, and online meetings
- Strong organisation and time management skills
- The ability to manage multiple priorities at once
- A calm, professional approach when handling challenges
- Good Excel and data handling skills
- A positive attitude towards learning new systems and processes
- A genuine passion for helping customers
You do not need previous implementation experience to apply. If you understand payroll processes, enjoy helping people, and are confident communicating with customers, we would love to hear from you.
Why Apply?
- Join a growing team supporting schools across the UK
- Move into a more consultative and customer-facing role
- Build experience across HR, payroll, software, training, and customer success
- Learn Every's education-focused software products
- Be part of a supportive, collaborative team environment
- Work for a business where your contribution genuinely makes a difference to customers
Every is part of IRIS Software Group - one of the UK's leading software providers for schools, businesses, and organisations. Together, we support thousands of customers with software that helps simplify complex processes, improve efficiency, and make everyday work easier for education teams across the UK.
Locations
Implementation Consultant in Leeds, Yorkshire employer: Iris Recruitment
At Every, we pride ourselves on being an exceptional employer, offering a collaborative and supportive work culture that empowers our Implementation Consultants to thrive. With a focus on professional growth, you'll have the opportunity to develop your skills in HR and payroll systems while making a meaningful impact on schools across the UK. Our Leeds-based team fosters strong relationships and teamwork, ensuring that every member feels valued and supported in their journey to help schools successfully adopt innovative technology.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Consultant in Leeds, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the education sector or those already working at Every. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to support schools through their transitions.
✨Tip Number 3
Be prepared to discuss payroll processes and HR systems. Even if you haven't worked in software implementation before, showing your understanding of these areas can really impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Every team.
We think you need these skills to ace Implementation Consultant in Leeds, Yorkshire
Some tips for your application 🫡
Show Your Passion for Helping Schools:When writing your application, let us know why you're excited about helping schools transition to new software. Share any relevant experiences that highlight your passion for education and customer support.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We want to see how your background in payroll, HR systems, or customer support aligns with what we're looking for.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, making it easy for us to see how you fit into the Implementation Consultant role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Iris Recruitment
✨Know Your Stuff
Before the interview, make sure you understand Every's software solutions and how they help schools. Familiarise yourself with common payroll processes and HR systems, as this will show your potential employer that you're genuinely interested in the role and can relate to the challenges schools face.
✨Showcase Your People Skills
Since this role is all about working closely with customers, be ready to share examples of how you've successfully communicated and built relationships in previous roles. Highlight any experience you have in customer support or training, as this will demonstrate your ability to guide schools through their implementation journey.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of specific situations where you've had to troubleshoot issues or manage multiple priorities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your ability to handle challenges calmly and effectively.
✨Ask Insightful Questions
At the end of the interview, don't forget to ask questions! Inquire about the team dynamics, the types of projects you'll be working on, or how success is measured in this role. This not only shows your enthusiasm but also helps you determine if the company culture aligns with your values.
