Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team delivering top-notch payroll services to diverse clients.
- Company: Join IRIS Software Group, a leading payroll provider with an award-winning culture.
- Benefits: Enjoy competitive bonuses, benefits, and a hybrid work environment.
- Why this job: Shape the future of payroll while making a real impact on client satisfaction.
- Qualifications: 3-5 years in payroll processing and previous leadership experience required.
- Other info: Be part of a dynamic team with opportunities for growth and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Competitive Bonus Benefits Manchester or Leeds (Hybrid) Permanent full time
Join one of the UKs leading payroll providers and help shape the future of payroll delivery. At IRIS Software Group, we power over 50,000 UK businesses, process payroll for 18% of the UK workforce, and support 4 million parents through our education platforms. As one of the UKs largest privately held software companies, we're trusted by organisations of all sizes to get mission-critical tasks right first time, every time. We've been named a Great Place to Work, one of the UKs Best Workplaces for Women, and we're proud of our award-winning culture that values innovation, flexibility, and people.
The Role
We're looking for a Client Payroll Team Lead to join our growing Fully Managed Payroll division. In this role, you'll lead a team of Payroll Executives delivering outsourced payroll services to a diverse client base. You'll be responsible for ensuring smooth operations, high-quality standards, and outstanding customer satisfaction.
What you will be doing:
- Lead, coach, and develop a team of Payroll Executives.
- Oversee the accurate and timely processing of client payrolls.
- Act as the first point of escalation for client queries and service issues.
- Ensure service levels, KPIs, and BACS deadlines are consistently met.
- Collaborate with Account Managers to ensure smooth client experiences.
- Drive a culture of continuous improvement and operational excellence.
- Monitor capacity planning and team performance data.
- Stay up to date with payroll legislation and software updates.
What You'll Bring:
- 3-5 years experience in end-to-end payroll processing.
- Strong knowledge of PAYE, auto-enrolment, and UK payroll legislation.
- Previous leadership or team management experience.
- Excellent communication, organisational, and customer service skills.
- Proficiency in Excel, Outlook, and payroll software platforms.
- CIPP qualification (preferred, but not essential).
If you're passionate about payroll, customer success, and leading great teams we would love to hear from you. Apply today and help IRIS continue to deliver mission-critical services for thousands of UK organisations.
Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Locations
Client Payroll Team Lead in Leeds, Yorkshire employer: IRIS Recruitment
Contact Detail:
IRIS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Payroll Team Lead in Leeds, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At IRIS, they value innovation and people, so think about how your experience aligns with their mission. Show them you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to leadership and customer service. Use specific examples from your past experiences to demonstrate your skills and how you can contribute to their success.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Client Payroll Team Lead in Leeds, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and payroll knowledge to show us you're the perfect fit for the Client Payroll Team Lead role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about payroll and how you can contribute to our team. Share specific examples of your past successes in payroll processing and team management to grab our attention.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application demonstrates your excellent communication skills. Keep it clear, concise, and professional while still showing your personality!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you'll be one step closer to joining our award-winning culture at IRIS Software Group!
How to prepare for a job interview at IRIS Recruitment
✨Know Your Payroll Stuff
Make sure you brush up on your knowledge of PAYE, auto-enrolment, and UK payroll legislation. Being able to discuss these topics confidently will show that you're not just familiar with the basics but also ready to lead a team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your capability to coach and develop others, which is key for this role.
✨Understand Client Needs
Research the company’s client base and think about how you can enhance their experience. Be ready to discuss how you would handle client queries and service issues, as well as how you would ensure high-quality standards are met.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to payroll processing and team management. Practise your responses to scenarios where you need to resolve conflicts or improve processes, as this will highlight your problem-solving skills.
