At a Glance
- Tasks: Manage and develop Leasehold and Home Ownership services to improve community benefits.
- Company: Join GCH, a company dedicated to making a positive impact on people's lives.
- Benefits: Competitive salary, remote work, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and a supportive team environment.
- Why this job: Make a real difference in your community while advancing your career.
- Qualifications: Experience in Leasehold Management and relevant housing qualifications required.
The predicted salary is between 38400 - 38400 € per year.
Fixed Term Contract (6 months), Full Time (37 hours per week) Remote – with required travel to Gloucester. Salary £38,399.33
Are you passionate about improving people’s lives? At GCH we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?
We’re seeking a Leasehold Officer to join our team in Gloucester. You’ll be responsible for managing and developing the Leasehold and Home Ownership service ensuring that GCH maximises income. You'll provide excellent services across the Leasehold, Right to Buy and Shared Ownership services and proactively manage the Commercial Premises portfolio, ensuring that GCH makes best use of its premises in terms of income realisation and community benefit.
We’re looking for those with substantial experience delivering a Leasehold Management Service and Right to Buy Service, with an up-to-date knowledge of relevant legislation in respect of Commercial Property Management, and the ability to inform policy and procedure.
We’d also like you to have…
- A relevant technical housing qualification, such as a level 3 diploma in Housing Management.
- A professional understanding and experience of performance management systems together with proven success in meeting targets and objectives.
- A professional understanding and experience of delivering Leasehold and Homeownership services.
- A professional understanding and experience of delivering Commercial premises services.
- Proven experience of providing excellent customer service across multiple and complex cases.
Closing Date – 2nd June 2026. GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Leasehold Officer employer: Iris Recruitment
At GCH, we pride ourselves on being an exceptional employer that values passion and commitment to improving lives. Our remote working model, combined with the opportunity for travel to Gloucester, fosters a flexible work culture that prioritises employee well-being and professional growth. With a strong focus on community impact and a supportive environment, we empower our Leasehold Officers to excel in their roles while making a meaningful difference.
StudySmarter Expert Advice🤫
We think this is how you could land Leasehold Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at GCH or similar organisations. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of leasehold management and relevant legislation. We want you to show off your expertise and how it aligns with GCH's values.
✨Tip Number 3
Don’t forget to highlight your customer service skills! Think of examples where you've gone above and beyond for clients, as this is key for the Leasehold Officer role.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the GCH team.
We think you need these skills to ace Leasehold Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Leasehold Officer role. Highlight your experience in Leasehold Management and Right to Buy services, and don’t forget to mention any relevant qualifications you have. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving people’s lives and how you embody our values at GCH. Be specific about your achievements in customer service and performance management – we love a good success story!
Show Off Your Knowledge:We’re keen on candidates who know their stuff! Make sure to demonstrate your understanding of relevant legislation in Commercial Property Management. This will show us that you’re not just qualified, but also up-to-date with industry standards.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Iris Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of leasehold management and the relevant legislation. Familiarise yourself with GCH's values and how they align with your own passion for improving people's lives. This will show that you're not just interested in the role, but also in the company’s mission.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed leasehold services or dealt with complex cases. Highlight your achievements in meeting targets and objectives, as this will demonstrate your capability to deliver results in a similar environment.
✨Customer Service is Key
Since the role involves providing excellent customer service, think of instances where you've gone above and beyond for clients. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this will resonate well with GCH's commitment to their customers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the Leasehold and Home Ownership service at GCH. This shows your genuine interest in the role and helps you understand how you can contribute to the team. It’s also a great way to assess if the company culture aligns with your values.
