At a Glance
- Tasks: Manage and develop Leasehold and Home Ownership services to maximise income.
- Company: Join GCH, a company dedicated to improving lives and delivering excellent customer service.
- Benefits: Competitive salary, remote work, and the chance to make a real difference.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
- Why this job: Be part of a team that inspires change and positively impacts communities.
- Qualifications: Experience in Leasehold Management and relevant housing qualifications required.
The predicted salary is between 38399 - 38399 € per year.
Fixed Term Contract (6 months), Full Time (37 hours per week) Remote – with required travel to Gloucester. Salary £38,399.33
Are you passionate about improving people’s lives? At GCH we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?
We’re seeking a Leasehold Officer to join our team in Gloucester. You’ll be responsible for managing and developing the Leasehold and Home Ownership service ensuring that GCH maximises income. You'll provide excellent services across the Leasehold, Right to Buy and Shared Ownership services and proactively manage the Commercial Premises portfolio, ensuring that GCH makes best use of its premises in terms of income realisation and community benefit.
We’re looking for those with substantial experience delivering a Leasehold Management Service and Right to Buy Service, with an up-to-date knowledge of relevant legislation in respect of Commercial Property Management, and the ability to inform policy and procedure.
We’d also like you to have…
- A relevant technical housing qualification, such as a level 3 diploma in Housing Management.
- A professional understanding and experience of performance management systems together with proven success in meeting targets and objectives.
- A professional understanding and experience of delivering Leasehold and Homeownership services.
- A professional understanding and experience of delivering Commercial premises services.
- Proven experience of providing excellent customer service across multiple and complex cases.
Closing Date – 2nd June 2026. GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Leasehold Officer in Gloucester employer: Iris Recruitment
At GCH, we pride ourselves on being an exceptional employer that values passion and commitment to improving lives. Our remote working model, combined with the opportunity for travel to Gloucester, fosters a flexible work culture that prioritises employee well-being and growth. We offer comprehensive training and development opportunities, ensuring our team members can thrive in their roles while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Leasehold Officer in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at GCH or similar organisations. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching GCH’s values and recent projects. Show us how your experience aligns with their mission to improve lives and maximise income through effective leasehold management.
✨Tip Number 3
Practice your responses to common interview questions related to leasehold management and customer service. We want to see how you handle complex cases and meet targets, so be ready to share specific examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at GCH.
We think you need these skills to ace Leasehold Officer in Gloucester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Leasehold Management and Right to Buy services. We want to see how your skills align with our values at GCH!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve met targets and improved services in your previous roles. We love seeing the impact you've made!
Know Your Stuff:Brush up on relevant legislation regarding Commercial Property Management before applying. Demonstrating your knowledge will show us that you’re serious about the role and ready to hit the ground running.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates from GCH!
How to prepare for a job interview at Iris Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of Leasehold Management and Right to Buy services. Familiarise yourself with the relevant legislation and be ready to discuss how you've applied this in your previous roles. This will show that you're not just a good fit, but that you’re genuinely passionate about the work.
✨Showcase Your Customer Service Skills
Since the role involves providing excellent customer service, prepare examples of how you've successfully managed complex cases in the past. Think about specific challenges you faced and how you resolved them, as this will demonstrate your ability to handle similar situations at GCH.
✨Align with Their Values
GCH values adaptability, inspiration, ownership, and care. During the interview, weave these values into your responses. Share stories that reflect how you embody these principles in your work, which will help you connect with the interviewers on a personal level.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might want to ask about their approach to community benefit or how they measure success in the Leasehold and Home Ownership service. It’s a great way to engage and leave a lasting impression!
