At a Glance
- Tasks: Manage Leasehold and Home Ownership services to maximise income and deliver excellent customer service.
- Company: IRIS Recruitment, a leader in housing management solutions.
- Benefits: Remote work flexibility with travel to Gloucester; competitive salary.
- Other info: 6-month fixed term contract with opportunities for professional growth.
- Why this job: Make a real difference in housing while developing your career in a supportive environment.
- Qualifications: Experience in Leasehold Management and a Level 3 diploma in Housing Management preferred.
The predicted salary is between 30000 - 40000 € per year.
IRIS Recruitment is seeking a Leasehold Officer for a Fixed Term Contract (6 months) in Gloucester. In this role, you will manage the Leasehold and Home Ownership service to maximise income and provide excellent services across Leasehold, Right to Buy, and Shared Ownership.
Strong candidates will have:
- Substantial experience in Leasehold Management
- A relevant technical qualification like a Level 3 diploma in Housing Management
- A strong customer service background
Remote working is available, but travel to Gloucester is required.
Leasehold & Home Ownership Lead – Remote; Gloucester Travel employer: Iris Recruitment
IRIS Recruitment is an excellent employer that values its employees by offering a supportive work culture and opportunities for professional growth in the housing management sector. With the flexibility of remote working combined with the chance to engage directly with the community in Gloucester, employees can enjoy a balanced work-life dynamic while making a meaningful impact in the lives of residents through effective leasehold services.
StudySmarter Expert Advice🤫
We think this is how you could land Leasehold & Home Ownership Lead – Remote; Gloucester Travel
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Leasehold roles and practice your answers. We recommend using the STAR method to showcase your experience and skills effectively.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the position. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Leasehold Officer role. Plus, it’s a great way to stay updated on new openings tailored to your skills.
We think you need these skills to ace Leasehold & Home Ownership Lead – Remote; Gloucester Travel
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Leasehold Management and customer service. We want to see how your skills match the role, so don’t be shy about showcasing relevant qualifications like that Level 3 diploma!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about Leasehold and Home Ownership services. We love seeing candidates who can connect their personal motivations with our mission.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. Make it easy for us to see your strengths!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Iris Recruitment
✨Know Your Leasehold Inside Out
Make sure you brush up on your knowledge of leasehold management, Right to Buy, and Shared Ownership. Familiarise yourself with the latest regulations and best practices in the field, as this will show your potential employer that you're not just qualified but genuinely passionate about the role.
✨Showcase Your Customer Service Skills
Since a strong customer service background is essential, prepare examples of how you've successfully handled customer queries or complaints in the past. Think about specific situations where you went above and beyond to ensure customer satisfaction, as this will highlight your commitment to excellent service.
✨Prepare for Remote Working Questions
As this role offers remote working, be ready to discuss your experience with remote collaboration tools and how you manage your time effectively when working from home. Share any strategies you use to stay organised and maintain communication with your team, as this will demonstrate your adaptability.
✨Plan Your Travel Logistics
Since travel to Gloucester is required, make sure you have a clear plan for how you'll manage this aspect of the job. Be prepared to discuss your availability for travel and any potential challenges you foresee, as this shows you're proactive and have thought through the practicalities of the role.
