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- Tasks: Manage international payroll processes and build strong client relationships.
- Company: Join IRIS FMP, a leader in global payroll solutions.
- Benefits: Competitive salary, remote work, and professional development opportunities.
- Why this job: Make a real impact by ensuring businesses pay their people accurately and on time.
- Qualifications: Strong customer service skills and experience in payroll or operations.
- Other info: Enjoy a supportive team culture with clear structure and stability.
The predicted salary is between 30000 - 40000 £ per year.
At IRIS FMP International, part of the IRIS Software Group, we help businesses pay their people across the world - accurately, on time, and in full compliance with local laws. Our International Operations team manages payroll delivery in multiple countries, working closely with clients and in-country payroll partners to ensure everything runs exactly as it should.
What the Team Does
Our team sits at the heart of international payroll delivery for IRIS. We connect clients with our network of in-country partners, coordinating data, managing timelines, and ensuring every step of the process happens on schedule. Each Advisor looks after a small group of key clients (typically 5-10) covering 10-15 country payrolls across the UK and continental Europe. It’s a role that blends structure, service, and partnership, giving you the chance to build trusted professional relationships with the clients who rely on you.
What Will You Be Doing?
- Manage the end-to-end payroll process for your portfolio of international clients
- Coordinate the flow of data between clients and payroll partners, ensuring accuracy and timeliness
- Act as the main client contact - answering questions, resolving issues, and keeping everyone informed
- Track key deadlines and make sure every payroll cycle stays on schedule
- Support audits and maintain accurate documentation for compliance
- Monitor KPIs / SLAs and report performance clearly
- Review and improve internal processes to make life easier for clients and colleagues
- Check in regularly with clients to plan ahead and strengthen relationships
This is a well-structured, stable role - typically busier towards month-end, with quieter periods at the start of each month for client check-ins and forward planning.
What Are We Looking For?
- Excellent customer service and relationship-building skills - you’ll be the trusted point of contact for some of our largest global clients
- Confident managing multiple deadlines and stakeholders across different time zones
- Highly organised with strong attention to detail
- Proactive, calm under pressure, and able to prioritise effectively
- Fluent in English; an additional European language such as French, Spanish, or Italian would be a real plus
- Confident using Microsoft Excel and Office 365
- Previous experience in a client-facing payroll, operations, or service environment
- Experience working with international or multi-country payrolls would be advantageous, especially if you’ve coordinated between clients and in-country partners to deliver accurate, compliant results
What Can IRIS Offer You?
- The opportunity to manage global client relationships and oversee payrolls across multiple countries
- A supportive, friendly, and collaborative team culture
- Clear structure and stability - predictable monthly cycles and long-term client partnerships
- Remote working anywhere in the UK
- Professional development within a respected global payroll brand
- The satisfaction of helping businesses pay their people correctly, every time
Our Application Process
We believe hiring should be fair, transparent, and supportive:
- Apply Online: Send us your CV and a few basic details - no lengthy forms or unnecessary steps.
- Initial Interview (plus Online Assessments): You’ll have an informal chat with our Talent Acquisition team, followed by:
- CCAT: a short 15-minute timed test.
- EPP: an untimed personality questionnaire.
- Competency & Technical Interview (MS Teams): You’ll meet with the Hiring Manager and their Manager for a relaxed, competency-based conversation, plus a short quiz to explore your general payroll knowledge and approach to client management.
Ready to Join Us?
If you’re organised, people-focused, and enjoy bringing order and clarity to complex global processes, we’d love to hear from you. Apply today and help us deliver world-class payroll operations for clients around the world.
Locations
International Payroll Specialist in Glasgow, Scotland employer: IRIS Recruitment
Contact Detail:
IRIS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Payroll Specialist in Glasgow, Scotland
✨Tip Number 1
Get to know the company inside out! Research IRIS FMP International and understand their values, culture, and the specifics of the payroll process. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your interview skills with a friend or in front of a mirror. Focus on how you can demonstrate your excellent customer service and relationship-building skills, as these are key for the role. Be ready to share examples from your past experiences that highlight your ability to manage multiple deadlines and stakeholders.
✨Tip Number 3
Prepare some thoughtful questions to ask during your interview. This shows you're engaged and serious about the role. Ask about the team dynamics, how they handle busy periods, or what tools they use for payroll management. It’s a great way to get insights and make a lasting impression!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position and mentioning something specific from your conversation can set you apart from other candidates. Plus, it shows your proactive nature, which is exactly what they’re looking for!
We think you need these skills to ace International Payroll Specialist in Glasgow, Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of International Payroll Specialist. Highlight your experience with payroll processes, client management, and any international exposure you've had. We want to see how you fit into our world!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about payroll and how your skills align with our needs. Keep it friendly and professional – we love a personal touch!
Showcase Your Organisational Skills: Since this role requires juggling multiple deadlines and clients, make sure to highlight your organisational prowess in your application. Share examples of how you've managed complex tasks or projects in the past – we’re all about structure here!
Apply Through Our Website: We encourage you to apply directly through our website for a smooth process. It’s quick and easy, and ensures your application lands right where it needs to be. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at IRIS Recruitment
✨Know Your Payroll Stuff
Make sure you brush up on your payroll knowledge, especially regarding international processes. Familiarise yourself with common compliance issues and the specific payroll regulations in the countries you'll be dealing with. This will show that you're not just a candidate, but someone who understands the intricacies of the role.
✨Show Off Your Relationship-Building Skills
Since this role involves managing client relationships, think of examples from your past experiences where you've successfully built rapport with clients or colleagues. Be ready to discuss how you handle difficult situations and maintain strong connections, as this is key for the team at IRIS FMP International.
✨Be Organised and Detail-Oriented
Prepare to demonstrate your organisational skills during the interview. You might be asked how you manage multiple deadlines across different time zones. Bring examples of how you've kept projects on track and ensured accuracy in your work, as these are crucial traits for the position.
✨Practice Your Tech Skills
Since the job requires proficiency in Microsoft Excel and Office 365, it’s a good idea to brush up on these tools before your interview. You could even prepare a quick example of how you've used Excel in previous roles to manage data or track performance metrics, which will highlight your technical capabilities.