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- Tasks: Support customers in managing rent and service charge payments while discussing debts.
- Company: A community-focused housing organisation in Manchester.
- Benefits: Full-time, permanent role with a chance to make a real difference.
- Why this job: Join us to help people manage their finances and improve their lives.
- Qualifications: Strong admin skills, target-driven, and comfortable with client discussions.
- Other info: Flexible working environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A housing organization in Manchester is seeking an Income Collection Assistant to support customers in managing rent and service charge payments.
Candidates should have strong administrative experience, ability to work towards targets, and be comfortable discussing debts with clients.
The ideal candidate is proactive, adaptable, and possesses good IT skills.
This is a full-time, permanent role where you can truly make a difference in the community.
Debt Recovery & Income Assistant - Flexible Manchester employer: IRIS Recruitment
Contact Detail:
IRIS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Recovery & Income Assistant - Flexible Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or related fields. You never know who might have a lead on that perfect Income Collection Assistant role.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge about debt recovery and income collection. Show them you’re not just a candidate, but the candidate they need.
✨Tip Number 3
Be proactive in your job search. Don’t just wait for roles to pop up; reach out to organisations directly. Let them know you’re interested in making a difference in their community!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Income Collection Assistant job. Plus, it’s a great way to show your enthusiasm for working with us.
We think you need these skills to ace Debt Recovery & Income Assistant - Flexible Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and any relevant skills that match the job description. We want to see how you can support our customers in managing their payments!
Showcase Your Communication Skills: Since you'll be discussing debts with clients, it's crucial to demonstrate your ability to communicate effectively. Use examples from your past experiences where you've successfully navigated difficult conversations.
Highlight Your IT Proficiency: We’re looking for someone who’s comfortable with technology. Mention any software or tools you’ve used in previous roles that would be beneficial for this position, especially those related to income collection.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our team!
How to prepare for a job interview at IRIS Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of an Income Collection Assistant. Familiarise yourself with common challenges in debt recovery and how they impact clients. This will help you demonstrate your knowledge and show that you're genuinely interested in making a difference.
✨Showcase Your Skills
Highlight your administrative experience and IT skills during the interview. Prepare specific examples of how you've successfully managed targets or improved processes in previous roles. This will give the interviewer confidence in your ability to handle the responsibilities of the position.
✨Practice Empathy
Since you'll be discussing debts with clients, it's crucial to convey empathy and understanding. Think about how you would approach sensitive conversations and prepare to share examples of how you've handled difficult discussions in the past. This will show that you can connect with clients on a personal level.
✨Be Proactive and Adaptable
Demonstrate your proactive nature by discussing times when you've taken initiative in your previous roles. Also, be ready to talk about how you've adapted to changes or challenges. This will highlight your suitability for a role that requires flexibility and a positive attitude.
