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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver impactful implementations and enhance customer experiences.
- Company: Join a forward-thinking company revolutionising the education sector with technology.
- Benefits: Competitive salary, growth opportunities, and a chance to drive innovation in AI and automation.
- Other info: Be part of a global team shaping the future of EdTech.
- Why this job: Make a real difference in education while leading transformative projects and teams.
- Qualifications: 8+ years in Professional Services with a strong SaaS background and leadership skills.
The predicted salary is between 90000 - 120000 £ per year.
About the Role
We are looking for a strategic and hands-on Director of Professional Services to build and scale a world-class implementation and onboarding organisation. This is a high-impact leadership role where you will own the full customer journey from contract signature through to go live, ensuring customers realise value quickly and effectively. You will lead a growing team, own the Professional Services P&L, and drive the transformation of our delivery model through AI, automation, and scalable frameworks.
- Lead and grow a high performing team of implementation managers and consultants
- Own and manage the Professional Services P&L, including revenue, utilisation, and margins
- Deliver complex, enterprise-scale implementations on time and to a high standard
- Partner with Sales, Product, and Customer Success to deliver a seamless customer experience
- Drive innovation through AI, automation, and digital-first delivery approaches
- Lead the global scaling of Professional Services, including operating models and tooling
Requirements:
- 8+ years experience in Professional Services, implementation, or consulting within SaaS or technology
- Proven experience owning or influencing a Professional Services P&L
- Strong track record delivering complex SaaS implementations
- Exceptional stakeholder management and executive presence
- Experience driving transformation, including automation or technology adoption
- Analytical mindset with a data-driven approach to performance and decision-making
- Experience in Education or EdTech
- Background in management consulting or enterprise software delivery
- Project management certifications (PMP, PRINCE2, or similar)
- Work at the forefront of AI driven transformation in Professional Services
Therefore we recommend you apply as soon as possible.
Locations
Director Consulting Services - Education in Cheshire, Warrington employer: Iris Recruitment
Contact Detail:
Iris Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director Consulting Services - Education in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and tech sectors. Attend industry events or webinars where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Showcase your expertise! Create a personal website or LinkedIn profile that highlights your achievements in Professional Services and SaaS implementations. Use case studies or testimonials to demonstrate your impact and leadership skills.
✨Tip Number 3
Prepare for interviews by practising common questions related to P&L management and complex implementations. Be ready to discuss how you've driven transformation through AI and automation. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can help us scale our Professional Services. Your next big opportunity could be just a click away!
We think you need these skills to ace Director Consulting Services - Education in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Director Consulting Services. Highlight your experience in Professional Services, especially in SaaS or technology, and showcase any relevant achievements that align with our mission at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about education and how your background in implementation and consulting makes you the perfect fit for our team. Don’t forget to mention your experience with AI and automation!
Showcase Your Leadership Skills: As a high-impact leadership role, we want to see how you've led teams in the past. Share specific examples of how you've built and scaled teams, managed P&L, and delivered successful projects. This will help us understand your approach to leadership.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Iris Recruitment
✨Know Your Numbers
Since you'll be managing the Professional Services P&L, brush up on your financial metrics. Be ready to discuss how you've influenced revenue, utilisation, and margins in previous roles. This shows you understand the business side of things.
✨Showcase Your Leadership Style
As a Director, you'll need to lead a high-performing team. Prepare examples of how you've built and scaled teams in the past. Highlight your approach to mentoring and developing talent, as well as how you foster collaboration across departments.
✨Demonstrate Your Strategic Thinking
This role is all about driving transformation through AI and automation. Come prepared with ideas on how you would innovate the delivery model. Discuss any relevant experiences where you've successfully implemented new technologies or processes.
✨Engage with Stakeholders
Exceptional stakeholder management is key. Think of examples where you've partnered with Sales, Product, or Customer Success to enhance customer experience. Be ready to discuss how you handle challenging conversations and build strong relationships.