At a Glance
- Tasks: Manage customer enquiries and support the sales process in a fast-paced environment.
- Company: Join Amplius, a dynamic company focused on new build sales.
- Benefits: Competitive salary, full-time hours, and a supportive team culture.
- Other info: Opportunity for career growth in a vibrant office setting.
- Why this job: Be the first point of contact for customers and make a real impact.
- Qualifications: Experience in customer service and strong organisational skills required.
The predicted salary is between 32012 - 32012 £ per year.
Office-based within our Boston office. Permanent, Full Time.
Do you have experience managing high volumes of customer enquiries in a busy, fast-paced environment? As a New Build Sales Coordinator at Amplius, you’ll act as the first point of contact for new enquiries, working closely with colleagues and partners to keep the customer journey moving smoothly from first enquiry through to completion.
Your week: 36.25 hours Monday – Friday 9am – 5.15pm
Location: Based at our Boston office
Snapshot of your role:- Manage all incoming sales enquiries across phone, email, website portals and agents, ensuring timely and high-quality responses.
- Qualify and allocate enquiries to Sales Officers, maintaining clear oversight of progress and next steps.
- Act as the first point of contact for customers, providing accurate information and setting clear expectations.
- Maintain and update CRM systems, ensuring accurate data capture, lead progression and consistent use across teams.
- Support the full sales process, including documentation, legal administration and post-completion tasks such as CORE Digital submissions.
- Assist with scheme launches, marketing activity and maintaining property listings across relevant portals.
- Monitor enquiry pipelines, track performance and support reporting, audits and continuous improvement activity.
- Experience managing high volumes of customer enquiries within a structured, process-driven environment.
- Strong understanding of customer journeys, lead management and service standards.
- Experience providing administrative support in a busy office setting.
- Confidence using CRM systems and databases to manage workflows and track performance.
- Excellent communication skills, with the ability to handle sensitive or complex queries professionally.
- Strong organisational skills with the ability to prioritise, manage competing demands and meet deadlines.
- High attention to detail, particularly in data entry, record keeping and documentation management.
- A proactive, team-focused approach, with the ability to stay calm under pressure and adapt to changing priorities.
DBS clearance is required for this role. We do not provide visa sponsorship; you must be eligible to work in the UK and must reside in the UK for the duration of your employment, providing Right to Work evidence.
New Build Sales Coordinator in Boston employer: Iris Recruitment
At Amplius, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment in our Boston office. Our team-oriented culture fosters collaboration and growth, providing ample opportunities for professional development while ensuring a healthy work-life balance with a 36.25-hour work week. Join us to be part of a company that values your contributions and is committed to delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land New Build Sales Coordinator in Boston
✨Tip Number 1
Get to know the company inside out! Research Amplius, their values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customers, being able to articulate your thoughts clearly and confidently is key. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After any interviews or networking chats, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decisions.
We think you need these skills to ace New Build Sales Coordinator in Boston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the New Build Sales Coordinator role. Highlight your experience with managing customer enquiries and any relevant administrative skills. We want to see how you fit into our fast-paced environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've handled high volumes of enquiries and maintained customer satisfaction in previous jobs.
Show Off Your CRM Skills:Since you'll be using CRM systems, mention any experience you have with them in your application. We love candidates who can demonstrate their ability to manage workflows and track performance effectively!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Amplius!
How to prepare for a job interview at Iris Recruitment
✨Know Your Customer Journey
Familiarise yourself with the customer journey in a sales context. Be ready to discuss how you would manage enquiries from initial contact to completion, highlighting your understanding of lead management and service standards.
✨Showcase Your Organisational Skills
Prepare examples that demonstrate your ability to prioritise tasks and manage competing demands. Think of specific situations where you successfully handled high volumes of enquiries while maintaining attention to detail.
✨Be CRM Savvy
Brush up on your knowledge of CRM systems. Be prepared to talk about your experience using these tools to manage workflows and track performance, as this is crucial for the role.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing sensitive or complex queries. Good communication skills are key, so consider mock interviews to refine your delivery.
