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- Tasks: Engage with customers, solve problems, and drive renewals through calls and emails.
- Company: Join a vibrant team at IRIS Software, where your voice matters.
- Benefits: Competitive salary, bonuses, coaching, and a fun team culture.
- Other info: Enjoy clear progression paths into Sales or Customer Success roles.
- Why this job: Make an impact quickly while learning valuable sales skills.
- Qualifications: No experience needed; just bring your positive attitude and communication skills.
The predicted salary is between 25000 - 32000 £ per year.
No experience needed. If you're outgoing, curious, and love talking to people, we'll teach you the rest.
Why join?
- Talk to customers, solve problems, and make an impact fast
- Clear progression into Sales (AE) or Customer Success/Renewals
- Coaching, playbooks, and live practice - learn by doing
- Friendly, high-energy team that celebrates wins
What you'll do:
- Start conversations via phone/email/LinkedIn
- Keep tidy notes & next steps in CRM (we'll train you)
- Hit simple weekly goals (conversations, meetings booked, renewals progressed)
- Choose your path (we'll guide you):
- Sales Development (SDR) - Find & qualify prospects, book meetings for Account Executives
- Personalise outreach and follow a proven cadence
- Learn discovery questions that uncover real pains
You’ll thrive if you are:
- People-first, positive, and resilient (you bounce back quickly)
- Clear communicator who likes structure and checklists
- Coachable - you like feedback and use it
- Organised - you own your day and your results
Training you’ll get:
- Product & industry basics (plain English, no jargon)
- Outreach & renewals playbooks (calls, emails, talk tracks)
- Tools: CRM (e.g., Salesforce), email/Excel, and scheduling tools
Perks:
- Competitive base + bonus/commission
- Progression pathways and regular coaching
- Supportive culture, team socials, and recognition for effort & impact
Customer Renewals Associate in Bolton employer: Iris Recruitment
Contact Detail:
Iris Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Renewals Associate in Bolton
✨Tip Number 1
Get to know the company inside out! Research IRIS Software, their values, and what they stand for. This will help you connect with the team during your conversations and show that you're genuinely interested in being part of their friendly, high-energy culture.
✨Tip Number 2
Practice makes perfect! Before you jump on a call or send an email, rehearse your pitch. Think about how you can start conversations that resonate with customers and highlight your people-first attitude. We all know that confidence shines through when you’re well-prepared!
✨Tip Number 3
Don’t be shy about following up! If you’ve had a chat with someone at IRIS, drop them a quick message to thank them for their time and express your enthusiasm for the role. It shows initiative and keeps you fresh in their minds as they make decisions.
✨Tip Number 4
Leverage your network! Reach out to friends or connections who might have insights into the company or the role. They could provide valuable tips or even refer you directly. And remember, applying through our website is always a great way to get noticed!
We think you need these skills to ace Customer Renewals Associate in Bolton
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for talking to people and solving problems.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention your love for communication and any relevant experiences, even if they’re informal!
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and get to the point quickly. This shows us that you can communicate effectively, which is key for the Customer Renewals Associate role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Iris Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the basics of customer renewals and sales. Familiarise yourself with common terms and processes, even if you don’t have direct experience. This will show your enthusiasm and readiness to learn.
✨Show Off Your People Skills
Since this role is all about talking to customers, be prepared to demonstrate your communication skills. Think of examples where you've successfully interacted with others, whether in a job, school, or social setting. Be friendly and approachable!
✨Be Ready to Learn
The company values coachability, so come prepared to discuss how you handle feedback. Share instances where you’ve adapted based on advice or learned something new quickly. This shows you're open to growth and development.
✨Ask Smart Questions
Prepare a few thoughtful questions about the role and the team culture. This not only shows your interest but also helps you gauge if the company is the right fit for you. Think about what you want to know regarding progression pathways or team dynamics.