At a Glance
- Tasks: Manage service charge accounts and ensure accurate calculations and clear communication with customers.
- Company: Join a friendly team at Fairhive, dedicated to making a difference in the community.
- Benefits: Enjoy flexible working, health cash plan, and career development opportunities.
- Other info: We celebrate inclusivity and diversity, welcoming unique perspectives to strengthen our team.
- Why this job: Be part of a mission-driven organisation that values your contributions and supports your growth.
- Qualifications: Organised, numerate, and confident with data; experience in service charge accounting is a plus.
The predicted salary is between 37080 - 37080 £ per year.
We’re excited to announce that we’re recruiting for a fantastic Service Charge Officer to join our friendly team. If you thrive in a bustling environment, love keeping things organised, and enjoy interacting with people, this role could be the perfect fit for you!
About the Role
As our Service Charge Officer, you will be responsible for managing service charge accounts across our properties. This role is key to ensuring charges are calculated accurately, recorded correctly, and delivered clearly to our customers. You’ll prepare annual service charge budgets and final accounts, issue customer demands and maintain accurate records. You’ll also ensure all charges are compliant with leases and policies, with clear audit trails in place, and support external audits when required. Working with colleagues, residents and contractors, you’ll help provide reliable data for new properties and keep systems up to date. You’ll also review processes and suggest improvements, helping us deliver a more efficient and transparent service.
About You
We’re looking for someone who is organised, numerate and confident working with data. You’ll have good IT skills, strong attention to detail and be able to communicate clearly, even when dealing with more complex information. Experience in service charge accounting is desired, but not essential.
We’re a friendly bunch who value collaboration and creativity, and we believe that a positive, supportive culture is key to our success. If you have previous relevant experience and a genuine passion for helping others, we want to hear from you!
Benefits
In this role, you’ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You’ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day.
Our Commitment to You
We’re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we’re looking for.
The closing date for applications will be 8th July 2026, but we might close it early if we find the right person before this date.
Service Charge Officer in Aylesbury employer: Iris Recruitment
At Fairhive, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that values your contributions. As a Service Charge Officer in Aylesbury, you'll enjoy flexible working conditions, opportunities for career development, and the chance to make a meaningful impact in the community. Our commitment to inclusivity and employee wellbeing ensures that you can thrive both personally and professionally in a fulfilling environment.
