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- Tasks: Support residents by managing housing and neighbourhood services effectively.
- Company: Join a dedicated team focused on creating safe and vibrant communities.
- Benefits: Enjoy a competitive salary and the chance to make a real impact in your community.
- Why this job: Be part of a mission to enhance neighbourhoods and foster strong community ties.
- Qualifications: No specific qualifications required; just a passion for community service and teamwork.
- Other info: Full-time role with opportunities for personal growth and development.
The predicted salary is between 26700 - 29000 £ per year.
Our client is looking for a Neighbourhood Officer to join their team to deliver a safe, proactive, and adaptable neighbourhood service to all customers on an allocated patch across their portfolio of homes. Building and maintaining effective working relationships to ensure their neighbourhoods are places their residents can feel proud to live in.
Job requirements:
- Provide effective and timely housing, income and neighbourhood management across their homes.
- Work with colleagues to meet identified performance targets and service standards, including minimising the length of time properties are vacant and maximising rental income.
- Collaborate with partners and colleagues to ensure their regulatory standards and requirements are met and exceeded.
- Develop customer-led ways of working to build safe, cohesive neighbourhoods, where people want to live.
- Ensure all customer contact is recorded on appropriate systems.
- Work effectively and positively with the Customer Hub to maximise customer satisfaction.
- Develop strong partnerships within your allocated patch to benefit the customer and community.
Neighbourhood Officers employer: IRIS Recruitment Careers
Contact Detail:
IRIS Recruitment Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Officers
✨Tip Number 1
Familiarise yourself with the local community and its needs. Understanding the specific challenges and strengths of the neighbourhood you’ll be working in will help you demonstrate your commitment to creating a safe and cohesive environment during interviews.
✨Tip Number 2
Network with current Neighbourhood Officers or similar roles in the area. Engaging with professionals already in the field can provide you with insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Showcase your ability to build relationships by preparing examples from your past experiences. Think about times when you successfully collaborated with others or resolved conflicts, as these skills are crucial for a Neighbourhood Officer.
✨Tip Number 4
Research the organisation’s values and recent initiatives. Being able to discuss how your personal values align with theirs and how you can contribute to their goals will make you stand out as a candidate who is genuinely interested in the role.
We think you need these skills to ace Neighbourhood Officers
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of a Neighbourhood Officer. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housing management, community engagement, or customer service. Use specific examples to demonstrate your ability to build relationships and manage neighbourhoods effectively.
Showcase Your Skills: Make sure to showcase skills that are crucial for the role, such as communication, problem-solving, and teamwork. Provide examples of how you've successfully used these skills in past roles to achieve positive outcomes.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are passionate about the role and how you can contribute to creating safe and cohesive neighbourhoods. Be sure to address the specific needs mentioned in the job description.
How to prepare for a job interview at IRIS Recruitment Careers
✨Know Your Neighbourhood
Familiarise yourself with the specific neighbourhoods you will be working in. Research the demographics, community issues, and local services. This knowledge will help you demonstrate your commitment to building strong relationships within the community during the interview.
✨Showcase Your Communication Skills
As a Neighbourhood Officer, effective communication is key. Prepare examples of how you've successfully engaged with residents or resolved conflicts in the past. Highlight your ability to listen actively and respond to customer needs.
✨Emphasise Team Collaboration
Discuss your experience working collaboratively with colleagues and external partners. Be ready to share specific instances where teamwork led to improved service delivery or community outcomes, showcasing your ability to work towards common goals.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss challenges you've faced in previous roles and how you overcame them. Focus on your proactive approach to problem-solving and your ability to adapt to changing circumstances, which are crucial for maintaining safe and cohesive neighbourhoods.
