Head Housekeeper – Pirton Grange in Worcester
Head Housekeeper – Pirton Grange

Head Housekeeper – Pirton Grange in Worcester

Worcester Full-Time No home office possible
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At a Glance

  • Tasks: Lead a dedicated housekeeping team to maintain high cleanliness standards and ensure client satisfaction.
  • Company: Join Iris Care Group, the largest independent health and social care provider in the South West.
  • Benefits: Earn £13.20/hour, enjoy flexible shifts, and access industry-leading training and discounts.
  • Why this job: Make a real difference in a supportive environment while developing your career in care.
  • Qualifications: Experience in cleaning or secure environments is preferred but not essential.
  • Other info: Enjoy a friendly workplace where over 90% of staff feel valued and appreciated.

Are you looking for a rewarding career in a supportive and friendly environment? If you’re a caring, energetic, and enthusiastic individual, Iris Care Group has an exciting opportunity for you to join our established team at Pirton Grange as a Head Housekeeper. Iris Care Group is the largest independent health and social care provider across the South West of England and South Wales, employing over 1,600 staff. We provide innovative and effective care for adults with specialist mental health needs. Over 90% of our employees say they enjoy their job—and we’re proud to create workplaces where staff feel truly valued.

Shift Schedule: You will work 30 hours per week with two shift patterns available:

  • Week 1: Thursday to Sunday: 07:30–15:30 (7.5 hrs/day)
  • Week 2: Tuesday to Friday: 07:30–15:30 (7.5 hrs/day)

Role Responsibilities:

  • Supervise and motivate the housekeeping and laundry teams to deliver high standards of cleanliness across the unit.
  • Daily cleaning of all areas according to schedules and specifications, using correct methods and equipment.
  • Maintain documentation, including cleaning schedules and stock control logs.
  • Operate laundry equipment (sorting, washing, drying, ironing, and storing items).
  • Clean client rooms and communal areas, using appropriate electrical equipment (e.g., vacuum cleaners, polishers, carpet cleaners).
  • Ensure all equipment is properly maintained and report any faults.
  • Manage waste disposal in line with health and safety protocols.
  • Carry out regular audits and provide feedback to staff and management.
  • Maintain an up-to-date COSHH register.
  • Liaise with the Estates and Health & Safety departments as required.
  • Handle complaints effectively and follow company procedures.

What will you receive:

  • Hourly rate of £13.20
  • Industry-leading training and development
  • Employee Assistance Programme – free, 24/7 confidential support
  • High street retail discounts
  • ‘Recognise Me’ rewards and wellbeing platform
  • Free uniform and on-site parking
  • Overtime opportunities
  • Refer-a-friend bonus – earn up to £1,000 per successful referral

Complete your details and attach your CV and an optional Covering Letter. Unfortunately, if you are not contacted within 5 working days of your application, it does mean that you have not been shortlisted on this occasion.

We regret that we cannot accept applications from applicants who are not UK residents.

Head Housekeeper – Pirton Grange in Worcester employer: Iris Care Group

Iris Care Group is an exceptional employer, offering a supportive and friendly work environment at Pirton Grange, where over 90% of employees report job satisfaction. With industry-leading training, a comprehensive Employee Assistance Programme, and generous benefits including high street discounts and a refer-a-friend bonus, we prioritise employee growth and wellbeing, making it a rewarding place to build your career in health and social care.
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Contact Detail:

Iris Care Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Housekeeper – Pirton Grange in Worcester

Tip Number 1

Network like a pro! Reach out to current employees at Iris Care Group on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Head Housekeeper role.

Tip Number 2

Prepare for the interview by practising common questions related to housekeeping management. Think about how you would motivate your team and maintain high standards of cleanliness—show us your passion!

Tip Number 3

Dress to impress! First impressions matter, so make sure you look professional and approachable when you come in for your interview. It shows you care about the role and the company.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. And remember, apply through our website for the best chance!

We think you need these skills to ace Head Housekeeper – Pirton Grange in Worcester

Supervisory Skills
Team Motivation
Cleaning Standards Knowledge
Documentation Maintenance
Laundry Equipment Operation
Health and Safety Compliance
COSHH Knowledge
Audit Skills
Complaint Handling
Attention to Detail
Time Management
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Head Housekeeper role. Highlight any relevant experience in cleaning or managing teams, and don’t forget to mention your ability to maintain high standards of cleanliness!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you’re a great fit for the team at Pirton Grange and how your values align with ours.

Be Clear and Concise: When filling out the application, keep your answers clear and to the point. We appreciate straightforwardness, so make sure you answer all questions honestly and directly.

Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to attach your CV and cover letter right there!

How to prepare for a job interview at Iris Care Group

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Head Housekeeper. Familiarise yourself with the cleaning schedules, equipment used, and health and safety protocols. This will help you answer questions confidently and show that you're genuinely interested in the role.

Showcase Your Leadership Skills

As a Head Housekeeper, you'll be supervising and motivating a team. Prepare examples from your past experiences where you've successfully led a team or handled challenges. This will demonstrate your ability to manage staff effectively and maintain high standards.

Prepare for Scenario Questions

Expect scenario-based questions during the interview, such as how you'd handle a complaint from a resident or manage a cleaning schedule. Think through potential situations and how you would respond, highlighting your problem-solving skills and attention to detail.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.

Head Housekeeper – Pirton Grange in Worcester
Iris Care Group
Location: Worcester
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