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- Tasks: Lead and support a team to provide person-centred care for adults with learning disabilities.
- Company: A values-driven organisation dedicated to enhancing lives in supported living services.
- Benefits: Competitive salary, leadership development, and the chance to make a real difference.
- Why this job: Empower individuals to live fulfilling lives while developing your management skills.
- Qualifications: Experience in supported living and strong leadership abilities required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 34000 - 47600 £ per year.
We are seeking a committed and values-driven Service Manager – Supported Living to join our Operations team. You will be responsible for overseeing a cluster of supported living services, supporting adults with learning disabilities, autism, and other complex or enhanced care needs to live fulfilling lives in their own homes.
Working closely with the Registered Manager (and Area Support Manager in larger services), you will oversee commissioned hours of support, supervise staff teams, and ensure service delivery meets regulatory standards, company policies, and quality and financial KPIs. This role offers an excellent opportunity to further develop your leadership and management skills and make a meaningful difference to the lives of the people we support.
Key Responsibilities- Champion person-centred care, ensuring individuals' needs, preferences and aspirations are at the centre of all decision-making.
- Lead, support and supervise Support Workers, including recruitment, training, supervision and appraisals.
- Develop, implement and regularly review person-centred care and support plans.
- Ensure high-quality, safe and effective service delivery that promotes independence and wellbeing.
- Support compliance with all relevant regulatory and legislative requirements, including CQC standards.
- Build and maintain positive relationships with individuals supported, families, advocates and external professionals.
- Support risk management, safeguarding and incident reporting, acting promptly and appropriately.
- Promote health and safety in line with legislation and organisational policies.
- Contribute to quality assurance, audits, inspections and continuous service improvement.
- Be responsive to crisis situations and service needs.
- Work on rota, including occasional sleep-in duties, and provide direct support as required to role model best practice.
- Knowledge of supported living services for adults with learning disabilities and/or autism.
- Care Certificate and mandatory training in line with Skills for Care.
- Strong leadership and organisational skills.
- Good literacy, numeracy and IT skills (Office 365).
- Ability to communicate effectively in English.
- QCF Level 4/5 (or equivalent) in Health.
Service Manager in Swindon employer: Iris Care Group
Contact Detail:
Iris Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission, especially in supporting individuals with learning disabilities and autism.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully led teams or managed projects. Highlight your ability to promote person-centred care and ensure compliance with regulations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Manager in Swindon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience with supported living services and how it aligns with our values at StudySmarter. We want to see how you can make a difference!
Showcase Your Leadership Skills: As a Service Manager, you'll be leading teams and supporting individuals. Use your application to demonstrate your leadership experience and how you've successfully managed teams in the past. We love seeing examples of your impact!
Be Person-Centred: Remember, this role is all about championing person-centred care. In your application, share specific instances where you've put individuals' needs and preferences at the forefront of your work. It’s what we value most at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Iris Care Group
✨Know Your Stuff
Make sure you brush up on your knowledge of supported living services, especially for adults with learning disabilities and autism. Familiarise yourself with the key responsibilities listed in the job description, as this will help you demonstrate your understanding of the role during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and organisational skills. Think about times when you've successfully led a team or managed a project, and be ready to discuss how you can apply those experiences to support and supervise staff teams effectively.
✨Person-Centred Care is Key
Be ready to talk about your approach to person-centred care. Share specific instances where you've put individuals' needs and preferences at the forefront of your decision-making, as this aligns perfectly with the values of the company.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This shows your genuine interest in the role and the organisation. You might want to ask about their approach to continuous service improvement or how they support staff development.
