At a Glance
- Tasks: Ensure safety and security in a hospital environment while assisting staff and visitors.
- Company: Join Iris Care Group, the largest independent health provider in the Southwest.
- Benefits: Earn £12.40/hour, enjoy free training, and access 24/7 support services.
- Other info: Flexible shifts with opportunities for overtime and a supportive team atmosphere.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: SIA licence required; customer service skills and calmness under pressure are essential.
The predicted salary is between 12.4 - 12.4 £ per hour.
Please note this role is temporary until 8th August with possible extension
Are you looking for a rewarding career?
- If you are a caring, energetic, enthusiastic individual,
- Iris Care Group has an exciting new opportunity for a
- Security Officer to join one of our well-established teams at
Heatherwood Court, Pontypridd .
Employing nearly 1,800 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales.
We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs.
With over 90% of staff saying they enjoy their job; we are proud to have created environments where our staff feel rewarded and fulfilled.
Work for us and you’ll go home knowing that you’ve made a difference .
- The shift pattern will run on a 2 week rolling rota, which would include:
- Week 1: Wednesday, Thursday and Friday
- Week 2: Tuesday, Saturday and Sunday
What will you receive?
- Industry-leading training
- Employee Assistance Program – free 24/7 confidential helpline (domestic, financial, legal, health support, etc.)
- ‘Recognise Me’, our new staff benefits, wellbeing and recognition platform
- Free on-site parking and uniform
- Friendly and supportive work environment
- Overtime opportunities
- Death in service
- Role Responsibilities
- You will be interacting with members of the public, staff, patients, and have the capacity to act with integrity and honesty while treating people with respect in challenging situations.
- Managing access control – for employees, visitors, patients, and contractors.
- To ensure that anyone who is not a member of staff, or a patient has the correct credentials and has an appointment to be entering the hospital
- Ask all visitors to sign in and issue them with keys and passes as appropriate.
- To answer all incoming calls to reception via the Switchboard and to ensure these are responded to politely and efficiently.
- To provide an on-site and off-site alarm response service.
- To support and manage clinically related challenging behaviour.
- To complete comprehensive incident reports and associated assignment documentation.
- To liaise with Police as required for incident management.
- To provide escort duties if and when required.
- To provide general assistance to all staff, visitors and patients in a courteous and professional manner
- The operation of all car parking systems including barrier management and first line response fault fixing, issuing of petty cash and the collections of takings and receipts.
- Report building and equipment defects to ensure remedial action is taken.
- To manage the collection and delivery service for internal and external mail, parcels, supplies, pharmacy items.
- To conduct searches of incoming post and mail in line with the Company’s security search protocols.
- Role Requirements
- A valid SIA licence – Door Supervisor Licence
- Document to prove eligibility to work within the UK if applicable
- SIA CCTV Licence is not essential but useful
- Excellent customer service, communication and organisational skills.
- Ability to remain calm and professional under pressure
- Experience in a customer-facing role, ideally in security
- Be confident working in a hospital environment and be aware that you may come in contact with people who are unwell, vulnerable, or showing signs of distress
- To be able to undertake Physical intervention training
- To undertake any internal training required to adhere to the Company’s search protocols.
- Further Information
- You will be covering hours between 6.30am – 10.00pm.
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- Hospital Security Officer – Temporary • Pontypridd
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Hospital Security Officer – Temporary in Pontypridd employer: Iris Care Group
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