At a Glance
- Tasks: Build long-term client relationships and drive account growth in a dynamic digital agency.
- Company: Established digital consultancy in the heart of Manchester with a hybrid work model.
- Benefits: Competitive salary up to £42k, commission opportunities, and a vibrant work culture.
- Other info: Fast-paced environment with opportunities for professional growth and development.
- Why this job: Join a growing team and make a real impact on client success and satisfaction.
- Qualifications: 2+ years in Account Management with strong relationship-building and communication skills.
The predicted salary is between 42000 - 42000 £ per year.
Location: Manchester City Centre (Hybrid, two days per week in office)
Role Type: Permanent
Salary: Up to £42k + commission (OTE £50k)
Overview:
We are supporting an established digital consultancy in Manchester that is looking to appoint an experienced Senior Account Manager. This is a key role within a growing client services function, focused on building long-term client relationships, providing strategic consultancy, and driving sustainable account growth whilst working closely with senior leadership, delivery teams and technical specialists.
Key Responsibilities:
- Build and develop long-term relationships with key client stakeholders, acting as the primary strategic contact across your account portfolio.
- Lead regular strategic account meetings, Quarterly Business Reviews and planning workshops focused on client objectives, satisfaction and future opportunities.
- Work closely with internal delivery and technical teams to ensure a joined-up client experience and successful long-term outcomes.
- Identify opportunities for account growth through upselling, cross-selling and strategic consultancy.
- Support commercial discussions, account planning, forecasting and contract renewals.
- Monitor client satisfaction, proactively manage risks, and maintain exceptional levels of client service.
- Maintain strategic account plans, roadmaps and accurate CRM records across your portfolio.
- Collaborate with senior leadership, marketing and business development teams to maximise client retention and long-term growth.
Essential Skills and Experience:
- 2+ years’ experience in an Account Management, Client Services or Customer Success role within a digital agency or tech consultancy.
- Proven experience managing multiple client relationships and leading strategic stakeholder discussions.
- Strong commercial awareness with the ability to identify opportunities for account growth.
- Experience facilitating client meetings, workshops or business reviews.
- Excellent relationship-building, communication and stakeholder management skills.
- Highly organised, self-motivated and comfortable managing multiple priorities within a fast-paced agency environment.
- A good understanding of digital delivery, website projects, CRM platforms or wider technology solutions would be highly advantageous.
If you have strong experience with the skill set above, and the role looks like a suitable fit, then please respond to this advert with an updated version of your CV, or feel free to contact me using the information available on my profile.
Please note: All applicants must have full rights to work in the UK without any current or future requirement for sponsorship.
Manager, Account Executive employer: IRG Digital
Join a dynamic digital consultancy in the heart of Manchester City Centre, where we prioritise employee growth and foster a collaborative work culture. With a hybrid working model, competitive salary, and commission structure, we offer our team members the opportunity to thrive in their careers while building meaningful client relationships. Our commitment to professional development and a supportive environment makes us an exceptional employer for those seeking a rewarding role in account management.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Account Executive
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for IRG Digital and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like IRG Digital are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with IRG Digital on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at IRG Digital. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Manager, Account Executive
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit IRG Digital. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of IRG Digital:Show us that you’ve done your homework! In your application, briefly mention what you admire about IRG Digital’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at IRG Digital
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at IRG Digital will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At IRG Digital, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
