Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and develop customer-facing solutions and internal tools to enhance team efficiency.
- Company: Join a specialist tech consultancy focused on AI and customer experience.
- Benefits: Earn up to £40,000 with great benefits and fully remote work.
- Other info: Exciting opportunities for career growth in a dynamic, tech-driven setting.
- Why this job: Make an impact by building innovative solutions in a collaborative environment.
- Qualifications: 2+ years in front end development with strong JavaScript and Zendesk experience.
The predicted salary is between 40000 - 40000 £ per year.
Location: Fully Remote (UK-based)
Role Type: Permanent
Salary: Upto £40,000 + benefits
Overview:
Our client is a specialist technology consultancy focused on customer experience platforms and AI-enabled delivery, who are now looking to appoint a Developer to join their growing Operations function. This role will play a key part in building customer-facing solutions, internal tooling and automation that enhances delivery capability and team efficiency.
Key Responsibilities:
- Design, develop and maintain customer facing UI components and Zendesk Guide themes.
- Build internal web tools and utilities to support configuration, workflow optimisation and AI driven insights.
- Support the development of Zendesk Messaging experiences including flows, bot behaviours and integrations.
- Create and maintain CLI tools and scripts to automate configuration, validate data and improve delivery processes.
- Develop integrations using JavaScript and TypeScript across Zendesk APIs and third-party systems.
- Collaborate with delivery teams to support scoping, implementation and testing activities.
- Document code, tools and processes to ensure scalability and long-term maintainability.
Essential Skills and Experience:
- 2+ years’ experience in a front end or web development role.
- Strong experience working with Zendesk products, APIs and associated technologies.
- Proficient in JavaScript, TypeScript, HTML5 and CSS3.
- Experience building integrations using REST APIs and working with modern web applications.
- Strong organisational skills with attention to detail and the ability to manage multiple priorities.
- Excellent communication skills with a collaborative approach to problem solving.
Desirable:
- Experience building internal developer tools, CLI utilities or automation scripts.
- Exposure to AI driven workflows, messaging platforms or chatbot development.
- Understanding of Progressive Web Applications or similar modern frameworks.
- Previous experience in a consultancy or client facing environment.
If you have strong experience with the skill set above, and the role looks like a suitable fit, then please respond to this advert with an updated version of your CV, or feel free to contact me using the information available on my profile.
Please note: All candidates must have full rights to work in the UK without any current or future requirements for sponsorship.
Software Engineer* in England employer: IRG Digital
Contact Detail:
IRG Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineer* in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work with Zendesk or in similar roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best projects, especially those involving JavaScript, TypeScript, and Zendesk integrations. This will give potential employers a taste of what you can do before they even meet you.
✨Tip Number 3
Prepare for interviews by brushing up on common front-end development questions and coding challenges. Practice explaining your thought process while solving problems, as communication is key in collaborative environments.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Software Engineer* in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with front-end development, especially with JavaScript, TypeScript, and Zendesk products. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a bit of personality, so let us know what drives you!
Showcase Your Projects: If you’ve worked on any cool projects or built tools that relate to the role, make sure to mention them! We appreciate candidates who can demonstrate their skills through real-world applications, so include links if possible.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at IRG Digital
✨Know Your Tech Stack
Make sure you’re well-versed in JavaScript, TypeScript, HTML5, and CSS3. Brush up on your experience with Zendesk products and APIs, as these will likely come up during the interview. Being able to discuss specific projects where you've used these technologies will show your expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially in a collaborative environment. Think about times when you optimised workflows or built tools that improved efficiency. This will demonstrate your ability to contribute to the team’s success.
✨Communicate Clearly
Since this role involves collaboration, practice explaining your thought process clearly and concisely. Be ready to discuss how you document code and processes, as this is crucial for scalability and maintainability. Good communication can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to customer experience platforms and AI-driven solutions. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewers.