At a Glance
- Tasks: Lead client engagement and ensure successful delivery of software solutions.
- Company: Join Iress, a leading tech company transforming financial services.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with exposure to large corporate clients and project management.
- Why this job: Be part of a transformational change in the tech industry.
- Qualifications: Degree level education and experience in delivering software solutions.
The predicted salary is between 56700 - 69300 £ per year.
See yourself being part of a large, transformational change? This could be the role for you! At Iress, we make things happen. We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the world’s most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Iress is one of Australia’s largest technology companies and employs more than 1,100 people across Australia, The United Kingdom, Africa, Canada, New Zealand and Asia.
We’re looking for a Client Delivery Manager to join our UK Client Solutions Team. Reporting to the Head of Delivery, this role is responsible for supporting and providing solutions for all our clients' needs.
Some of the awesome things you’ll be involved with:
- Responsible for leading the engagement with the client on behalf of Iress on the Client Solutions implementation journey.
- Responsible for ensuring there is effective communication of client engagement(s) within Iress and working collaboratively and effectively with cross-functional Iress teams ensuring alignment to our ways of working.
- Responsibility for the cross-functional engagement team, its delivery plans and alignment to Ways of Working.
- Ensure the engagement team understands the design as approved by the Design Team and is therefore able to define the appropriate scope, goals and deliverables and create delivery related schedules, milestones and timelines whilst establishing the commercial aspects of the delivery to determine accurate budget and financial plans.
- Responsible for ensuring delivery plans are in place, agreed across all relevant Iress teams and work is delivered in accordance to the agreed delivery plans.
- Responsible for timeliness, quality and effectiveness of client deliverables to Iress and Iress deliverables to the client ensuring Iress’ interests are protected where impacted by client failings.
- Work with the Commercial team to ensure effective management of commercial matters associated with the client project including agreeing a commercial baseline as part of the pre-sales process and managing revenue and costs against that baseline throughout the life of the project.
What you will bring:
- Desirable vocational/professional certification: Educated to Degree Level or Equivalent Experience MSP/ Prince 2 Practitioner, APM Accreditation, or equivalent.
- Extensive experience of delivering software solutions within a commercial environment.
- Knowledge of the UK Private Wealth market and regulatory requirements.
- Some experience of client account management or client engagement management.
- Experience of managing and delivering complex solutions into large corporate Clients.
- Experience of managing single major or multiple smaller projects.
- Experience of co-ordinating large project teams.
- Excellent knowledge of project, implementation & delivery processes and approaches, across all stages of the project lifecycle.
- Excellent knowledge of quality processes in all phases of a project.
Employment Type: Employee
Time Type: Full time
Location: London
Client Delivery Manager - I.T. Services - Hybrid in London employer: Iress
Iress is an exceptional employer that fosters a dynamic and collaborative work culture, making it an ideal place for a Client Delivery Manager to thrive. With a commitment to employee growth and development, Iress offers numerous opportunities for career advancement within its expansive global network. Located in the UK, employees benefit from being part of a leading technology company that values innovation and teamwork, ensuring that every team member can contribute to meaningful projects that enhance client performance.
StudySmarter Expert Advice🤫
We think this is how you could land Client Delivery Manager - I.T. Services - Hybrid in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Client Delivery Manager - I.T. Services - Hybrid at Iress!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Iress or be willing to refer you for that Client Delivery Manager - I.T. Services - Hybrid position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Iress who’s on the lookout for their next Client Delivery Manager - I.T. Services - Hybrid star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Client Delivery Manager - I.T. Services - Hybrid role at Iress!
We think you need these skills to ace Client Delivery Manager - I.T. Services - Hybrid in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Iress. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Iress
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Iress. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
