Business Analyst in Cheltenham

At Iress, we make things happen. We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the world’s most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Iress is one of Australia’s largest technology companies and employs more than 1,100 people across Australia, The United Kingdom, Africa, Canada, New Zealand and Asia.

As a Business Analyst, you will be a part of the Sourcing Product team while acting as a key liaison to Engineering. You will be involved from inception through developing and into production. You will play a pivotal role in translating business needs into clear, actionable technical requirements, ensuring that solutions align with both product vision and customer value. You will be part of a team that believes in making clients advocates of our software, building high-quality solutions. We support each other to continuously improve as a team and personally. We take personal and collective responsibility for delivering a great experience to the end-user.

Some of the awesome things you’ll be involved with:

• Lead requirements elicitation and documentation, which may include participating in client workshops.
• Lead analysis, design and documentation of functional solutions to enable business and software solutions to be developed within an agreed timeframe, to a quality standard.
• Ensure that business and functional solutions are fully defined, meet the needs of the business case and requirements and are approved by the Product team.
• Produce user stories, acceptance criteria and detailed specifications.
• Provide estimates for analysis of work packages across projects.
• Lead the development of document and process quality standards, and ensure standards are upheld.
• Be involved in functional testing on projects as required, to ensure quality of delivery.
• Resolve complex issues, defects and queries raised at any phase of development or production in a timely and professional manner, using internal tools, XML and similar formats.
• Build knowledge of the business and software environments, including regulatory regimes.
• Use knowledge of development processes, deliverables, methods and tools to contribute to improvements, taking a lead in post-implementation reviews.

What you will bring:

• Experience of a project through the life cycle of design, development and into production.
• Knowledge and experience of analysis within a financial technology environment.
• Knowledge and experience of working within an agile project framework.
• Knowledge of source control, release management, testing and task management, working within a team environment (including application lifecycle management).
• Knowledge of Financial Services solutions (Mortgages, Life Insurance, Retirement, Wealth Management).
• Excellent interpersonal skills with the ability to communicate at all levels in a robust but diplomatic manner.
• Able to deliver bad news constructively and willing to challenge the viability of a business case.
• Good influencing skills.
• Able to distinguish and understand the underlying business needs of internal and external stakeholders from their requests.
• Able to critically evaluate information gathered from multiple sources, reconcile conflict and decompose high-level information into a detailed understanding.
• Innovative with ideas to increase effectiveness of people and processes.
• Flexible in approach and mind-set.
• Good presentation skills.
• In depth knowledge of quality processes in all phases of a project.
• Good appreciation of the technical/development environment and differing development methodologies.
• Commercially aware - knowledge & experience of financial services (mortgages, life and pensions) would be desirable.
• Willingness to travel occasionally, to other Iress locations or client sites.

Benefits include:

• 8 paid days per year to extend your weekends + 25 days annual leave.
• State-of-the-art offices.
• Free on-site gym in our Cheltenham office open 24/7.
• New Short-Term Incentive and Recognition program.
• Casual dress, flexible work policy.
• Access to learning and development programs through LinkedIn Learning.
• 3 days’ leave per year for charity initiatives.
• Starting school leave - 8.5 days of leave to assist your kids with the transition to school.
• Life Insurance & Private Medical.
• Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work.

Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed. Our people have different experiences, skills, perspectives and beliefs and everyone’s uniqueness is valued and celebrated.

Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status and age. Even if you feel you don’t meet all of the requirements of the role, we would still like to hear from you!

We’re also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace.