At a Glance
- Tasks: Manage recovery jobs and coordinate with drivers to ensure timely assistance.
- Company: Join iRescue, a leading vehicle rescue company in Greater Manchester.
- Benefits: Full training, excellent earning potential, and opportunities for career progression.
- Other info: Dynamic role with varied tasks and a supportive work environment.
- Why this job: Be part of a fast-paced team making a real difference in people's lives.
- Qualifications: Strong organisational skills and a knack for communication; experience in APEX is a plus.
The predicted salary is between 30000 - 40000 £ per year.
iRescue are a leading nationwide vehicle rescue, recovery and repair company based in Radcliffe, Greater Manchester. Established in 1974, iRescue work closely with the major motoring organisations (AA, RAC, Green Flag, AGA) and the Highways Agency in order to keep Greater Manchester moving.
If our fleet of highly trained mobile mechanics can’t get the issue fixed at the roadside, we look to our recovery drivers to move vehicles securely, safely, and provide excellent customer care to users stranded at the side of the road. Our fleet consists of service vans, fitted with rapid deployment trailers, and trucks ranging from 7.5-26t, with a variety of configurations, from traditional flatbeds to SLA beds for transporting prestige and supercars. We also have a number of HEV trained techs who can safely handle hybrid and electric vehicles.
Often needing our services can be an incredibly stressful experience. Customers may be afraid, impatient or otherwise upset, therefore excellent communication skills are a must.
About The Person- Excellent organisational and communication skills
- Computer literate
- Experience in APEX an advantage, but not required. Full training will be provided
- Able to demonstrate good resource management skills
- Initiative and ability to think on the fly to reprioritise and keep everybody informed
The role of recovery controller is fast paced and varied. Your role will be to accept jobs, which can be anything from a flat tyre to a large incident, or moving a client’s supercar pride and joy safely and securely. A successful candidate will then liaise with motoring organisations, such as Green Flag, as well as customers in order to manage our fleet of mechanics and drivers. Ensuring ETAs are met and clients aren’t stuck waiting at the roadside is our number 1 priority.
What We Offer- Full, regular training and opportunities for progression
- Desirable shift patterns
- Excellent earning potential
Apply Today: If you think you’re the right person for the job, get in touch now!
Breakdown Recovery Controller in Radcliffe employer: irescue24
iRescue is an exceptional employer, offering a dynamic work environment in Radcliffe, Greater Manchester, where employees are empowered through comprehensive training and clear pathways for career advancement. With a strong focus on teamwork and excellent customer service, our culture fosters collaboration and support, ensuring that every team member feels valued and equipped to handle the fast-paced nature of vehicle recovery. Join us to be part of a dedicated team that prioritises both employee growth and customer satisfaction, making a real difference in the lives of those we assist on the road.
StudySmarter Expert Advice🤫
We think this is how you could land Breakdown Recovery Controller in Radcliffe
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the vehicle recovery industry. You never know who might have a lead on a job at iRescue or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your communication skills. Since you'll be dealing with stressed customers, practice how to stay calm and reassuring. Role-play with a mate to get comfortable with potential scenarios you might face.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or priorities in the past. This will demonstrate that you can handle the fast-paced nature of the recovery controller role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the iRescue team. Get your application in today!
We think you need these skills to ace Breakdown Recovery Controller in Radcliffe
Some tips for your application 🫡
Show Off Your Communication Skills:Since excellent communication is key for the Breakdown Recovery Controller role, make sure to highlight your ability to communicate clearly and effectively in your application. Use examples from past experiences where you’ve successfully managed customer interactions or resolved issues.
Be Organised and Detail-Oriented:This role is all about keeping things running smoothly, so demonstrate your organisational skills in your application. Mention any tools or methods you use to stay organised, and how you prioritise tasks to ensure everything gets done on time.
Tailor Your Application:Take a moment to tailor your application specifically for iRescue. Mention your understanding of their services and how your skills align with their needs. This shows us that you’re genuinely interested in the role and have done your homework!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets seen by the right people. Plus, it makes it easier for us to keep track of your application!
How to prepare for a job interview at irescue24
✨Know the Company Inside Out
Before your interview, take some time to research iRescue. Understand their services, values, and how they operate within the vehicle recovery industry. This will not only show your interest but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated in stressful situations. Think about times when you’ve had to manage customer expectations or coordinate with a team under pressure.
✨Demonstrate Organisational Skills
Be ready to discuss how you prioritise tasks and manage resources. You might be asked situational questions, so think of specific instances where you successfully juggled multiple responsibilities or adapted to changing circumstances.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. For example, how would you handle a situation where a client is waiting too long for assistance? Practising these scenarios can help you articulate your thought process clearly during the interview.
