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For Companies At a Glance
- Tasks: Engage clients, manage leads, and drive sales growth in tech and telecom.
- Company: Join a dynamic IT services company focused on innovation and customer satisfaction.
- Benefits: Enjoy full-time hours, potential for remote work, and great corporate perks.
- Why this job: Perfect for those passionate about sales and customer service with a chance to grow.
- Qualifications: No prior experience needed; just bring your enthusiasm and communication skills!
- Other info: Opportunity to collaborate with various teams and gain valuable industry knowledge.
The predicted salary is between 28800 - 43200 £ per year.
The Sales Development Representative will support their direct sales operations. This role is ideal for someone with a passion for client engagement, sales development, and customer service in the telecommunications and technology sectors. The Sales Development Representative will be responsible for managing a portfolio of leads, ensuring opportunities and qualified calls are fully explored in order to progress through the sales journey.
- Prospecting: Outbound calls and follow-ups through marketing leads until an agreed point of handover.
- Sales Growth: Identify upselling and cross-selling opportunities within the lead generated lists promoting the full range of services and solutions.
- Sales Targets: Meet or exceed monthly and quarterly sales targets by effectively managing customer interactions, negotiating deals, and closing sales.
- Customer Service Excellence: Provide timely and effective responses to customer inquiries and support requests, ensuring high levels of customer satisfaction and retention.
- CRM Management: Maintain accurate and up-to-date records of all sales activities, customer interactions, and account details in the CRM system.
- Reporting: Provide regular sales reports and forecasts to the Sales Manager, highlighting key activities and pipeline developments.
- Collaboration: Work closely with other internal teams, including technical support, product, and marketing, to ensure a seamless customer experience.
- Product Knowledge: Maintain a deep understanding of products and services to effectively communicate their benefits to customers and answer any technical queries.
- Policy Compliance: Remain compliant with Company policies and procedures including ISO documentation.
- Security Risks: Proactively identify and mitigate information security risks associated with assigned duties and responsibilities.
- Security Training: Participate in regular security awareness training and apply best practices for securing data, systems, and applications.
- Report Security Issues: Report any suspected security incidents, vulnerabilities, or policy violations to the information security team immediately.
Experience: Strong understanding of the telecommunications and IoT industries, including market dynamics, key players, and technological developments is preferable. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems. Excellent written and verbal communication skills.
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Sales and Business Development
Industries: IT Services and IT Consulting
Sales Development Representative employer: iRecruit Partners Ltd
Contact Detail:
iRecruit Partners Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Representative
✨Tip Number 1
Familiarise yourself with the telecommunications and IoT industries. Understanding market dynamics and key players will help you engage more effectively with potential clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills, both written and verbal. As a Sales Development Representative, you'll need to convey information clearly and persuasively, so consider role-playing sales scenarios with friends or family.
✨Tip Number 3
Get comfortable with CRM systems. Since maintaining accurate records is crucial for this role, familiarising yourself with popular CRM tools can give you an edge and show your readiness to hit the ground running.
✨Tip Number 4
Network with professionals in the telecommunications and technology sectors. Attend industry events or join relevant online forums to build connections that could lead to job opportunities and valuable insights.
We think you need these skills to ace Sales Development Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, and the telecommunications sector. Use keywords from the job description to demonstrate your fit for the Sales Development Representative role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client engagement and sales development. Mention specific examples of how you've met sales targets or provided excellent customer service in previous roles.
Showcase Your Product Knowledge: In your application, emphasise your understanding of telecommunications and IoT industries. Mention any relevant experience or knowledge that demonstrates your ability to communicate product benefits effectively.
Highlight CRM Experience: If you have experience with CRM systems, make sure to include this in your application. Detail how you've used these tools to manage customer interactions and sales activities, as this is crucial for the role.
How to prepare for a job interview at iRecruit Partners Ltd
✨Know Your Products Inside Out
Make sure you have a solid understanding of the products and services offered by the company. Be prepared to discuss how these can benefit potential customers and answer any technical questions that may arise during the interview.
✨Demonstrate Your Sales Skills
Prepare examples from your past experiences where you've successfully engaged clients, identified upselling opportunities, or closed deals. This will showcase your ability to meet sales targets and contribute to the company's growth.
✨Showcase Your Customer Service Mindset
Highlight your commitment to customer satisfaction. Be ready to discuss how you've handled customer inquiries and resolved issues in the past, as this role requires excellent customer service skills.
✨Familiarise Yourself with CRM Systems
Since maintaining accurate records is crucial for this role, demonstrate your familiarity with CRM systems. If you have experience using specific platforms, mention them and explain how you've used them to manage customer interactions effectively.
