Director of Operations

Our client specialises in enhancing business operations through a comprehensive suite of services tailored to optimise workflow, workforce, and workspace. Their offerings are designed to address technological challenges and boost productivity across various sectors.

About the role:

You ensure exceptional service is delivered across the Business, including IT, Print and Telecoms product portfolio through efficient and effective management.

Candidate requirements:

1. Essential Skills & Experience
2. Proven experience in operations management, preferably in a technology, managed services, or business solutions environment.
3. Strong leadership and team management skills with the ability to mentor and develop a high-performing team.
4. Minimum three years’ working experience of managing remote teams of significant size at a senior operational level.
5. Demonstrated ability to improve processes, enhance efficiency, and drive cost savings.
6. Experience in managing KPIs, performance metrics, and operational reporting.
7. Proficiency in contract management, supplier negotiations, and subcontractor oversight.
8. Strong financial acumen, with the ability to manage budgets and analyse cost-effectiveness.
9. Excellent problem-solving skills with a proactive approach to operational challenges.
10. Effective communication and stakeholder management skills at all levels.
11. Ability to adapt to a fast-paced, evolving business landscape.

1. Desirable Skills & Qualifications
2. Experience in workflow, workforce, or workspace solutions industries.
3. Knowledge of ERP, CRM, and operational management software.
4. Project management certification (e.g., Prince2, Six Sigma, Lean).
5. A degree in Business Administration, Operations Management, or a related field.

#J-18808-Ljbffr