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For Companies At a Glance
- Tasks: Manage and grow a portfolio of 180 business accounts while driving revenue.
- Company: Join a leading provider of IT solutions known for exceptional customer service.
- Benefits: Enjoy a competitive salary, uncapped commission, and hybrid working options after probation.
- Why this job: Perfect for relationship builders eager to make an impact in a supportive team environment.
- Qualifications: Experience in account management, strong prioritisation skills, and a results-driven mindset required.
- Other info: Structured onboarding and career progression opportunities available.
The predicted salary is between 28000 - 40000 £ per year.
Company Overview: Our client is a leading provider of business communication and IT solutions, delivering expert services and innovative products to clients across various sectors. With a strong presence in the Yorkshire region and beyond, they pride themselves on long-term client relationships, technical excellence, and exceptional customer service.
Role Overview: They are seeking a motivated and commercially focused Desk-Based Account Manager to manage and grow an existing portfolio of approximately 180 business accounts. This is a fantastic opportunity for someone with a passion for building relationships, identifying opportunities, and driving revenue through cross-selling and up-selling solutions.
Key Responsibilities:
- Identify opportunities to expand services and products within existing accounts, ensuring customer satisfaction and fostering long-term loyalty.
- Work closely with tech and projects to ensure appropriate solutions are sold and implemented smoothly.
- Keep apprised of changing technology and any additional value it can offer to the existing customer base.
- Maintain customer base as well as upselling & cross-selling Telecom/IT products in view to hit monthly and quarterly targets.
- Undertake regular account reviews, to be sure customers are aware of the full scope of our offering.
- Work towards a personal target as well as contributing to the overall department target.
- Assist with billing enquiries.
- Manage contract renewals.
Candidate Requirements:
- Proven work experience in a similar account management role.
- Strong workload prioritisation skills and ability to work under pressure.
- Results driven and customer service focused.
- Strong client-facing and teamwork skills.
- High motivation and ambition.
What They Offer:
- £28,000 basic salary + £12,000 on-target earnings (uncapped commission structure).
- Structured onboarding and training programme.
- Supportive, team-focused working environment.
- Opportunities for career progression within a growing business.
- Hybrid working options may be considered after probation.
Contact Detail:
iRecruit Partners Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Huddersfield)
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding their offerings will help you identify opportunities for upselling and cross-selling during your conversations with potential clients.
✨Tip Number 2
Network within the industry, especially in the Yorkshire region. Attend local business events or join relevant online forums to connect with professionals who may provide insights or referrals that could benefit your application.
✨Tip Number 3
Prepare to discuss your previous account management experiences in detail. Be ready to share specific examples of how you've successfully managed client relationships and driven revenue growth in past roles.
✨Tip Number 4
Stay updated on the latest trends in telecom and IT solutions. Being knowledgeable about emerging technologies will not only impress your interviewers but also demonstrate your commitment to providing value to clients.
We think you need these skills to ace Account Manager (Huddersfield)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly any roles where you've successfully managed a portfolio of clients. Use specific examples to demonstrate your ability to build relationships and drive revenue.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and relationship building. Mention how your skills align with the key responsibilities outlined in the job description, such as upselling and cross-selling IT solutions.
Showcase Your Results: When detailing your previous work experience, focus on quantifiable achievements. For instance, mention how you exceeded sales targets or improved customer satisfaction scores in past roles to illustrate your results-driven approach.
Research the Company: Familiarise yourself with the company's services and products. Understanding their offerings will help you articulate how you can contribute to their goals and enhance client relationships during the application process.
How to prepare for a job interview at iRecruit Partners Ltd
✨Research the Company
Before your interview, take some time to learn about the company’s history, values, and services. Understanding their approach to business communication and IT solutions will help you tailor your responses and show genuine interest.
✨Prepare for Scenario Questions
Expect questions that assess your ability to manage accounts and drive revenue. Prepare examples from your past experience where you've successfully upsold or cross-sold products, and how you maintained customer satisfaction.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building relationships is key. Be ready to discuss how you’ve fostered long-term client relationships in previous roles and how you plan to do the same with their existing portfolio.
✨Demonstrate Your Knowledge of Technology
Stay updated on the latest trends in telecom and IT solutions. Be prepared to discuss how you can leverage new technologies to benefit clients and enhance their experience with the company’s offerings.
