Account Executive / Customer support

Company Overview: Our client is a leading provider of business communication and IT solutions, delivering expert services and innovative products to clients across various sectors. With a strong presence in the Yorkshire region and beyond, they pride themselves on long-term client relationships, technical excellence, and exceptional customer service. They are seeking a motivated and commercially focused Desk-Based Account Manager to manage and grow an existing portfolio of approximately 180 business accounts. This is a fantastic opportunity for someone with a passion for building relationships, identifying opportunities, and driving revenue through cross-selling and up-selling solutions. Identify opportunities to expand services and products within existing accounts, ensuring customer satisfaction and fostering long-term loyalty. Work closely with tech and projects to ensure appropriate solutions are sold and implemented smoothly. Undertake regular account reviews, to be sure customers are aware of the full scope of our offering. Assist with billing enquiries Proven work experience in a similar account management role Results driven and customer service focused Structured onboarding and training programme ~ Opportunities for career progression within a growing business ~ Hybrid working options may be considered after probation