At a Glance
- Tasks: Manage and grow a portfolio of 180 business accounts while driving revenue.
- Company: Join a leading provider of innovative business communication and IT solutions.
- Benefits: Enjoy hybrid working options and a structured onboarding programme.
- Why this job: Build relationships, drive results, and enjoy career progression in a supportive environment.
- Qualifications: Proven experience in account management with a focus on customer service.
- Other info: Opportunities for growth within a dynamic and expanding business.
The predicted salary is between 36000 - 60000 £ per year.
Company Overview: Our client is a leading provider of business communication and IT solutions, delivering expert services and innovative products to clients across various sectors. With a strong presence in the Yorkshire region and beyond, they pride themselves on long-term client relationships, technical excellence, and exceptional customer service.
They are seeking a motivated and commercially focused Desk-Based Account Manager to manage and grow an existing portfolio of approximately 180 business accounts. This is a fantastic opportunity for someone with a passion for building relationships, identifying opportunities, and driving revenue through cross-selling and up-selling solutions.
- Identify opportunities to expand services and products within existing accounts, ensuring customer satisfaction and fostering long-term loyalty.
- Work closely with tech and projects to ensure appropriate solutions are sold and implemented smoothly.
- Undertake regular account reviews, to be sure customers are aware of the full scope of our offering.
- Assist with billing enquiries.
- Proven work experience in a similar account management role.
- Results driven and customer service focused.
- Structured onboarding and training programme.
- Opportunities for career progression within a growing business.
- Hybrid working options may be considered after probation.
Account Executive - Communications - Hybrid employer: iRecruit Partners Ltd
Contact Detail:
iRecruit Partners Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive - Communications - Hybrid
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding their offerings will help you demonstrate how you can effectively manage and grow existing accounts, which is crucial for the Account Executive role.
✨Tip Number 2
Network with current employees or industry professionals on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, giving you an edge during interviews.
✨Tip Number 3
Prepare to discuss your previous account management experiences in detail. Be ready to share specific examples of how you've successfully built relationships and driven revenue through cross-selling and up-selling.
✨Tip Number 4
Showcase your customer service skills during any interactions with the company. Since this role emphasises customer satisfaction and long-term loyalty, demonstrating your commitment to these values can set you apart from other candidates.
We think you need these skills to ace Account Executive - Communications - Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and customer service. Use specific examples that demonstrate your ability to build relationships and drive revenue, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for building client relationships and your understanding of the importance of customer satisfaction. Mention how your skills align with the company's focus on technical excellence and exceptional service.
Showcase Relevant Achievements: Include quantifiable achievements in your application, such as successful cross-selling or up-selling initiatives you've led in previous roles. This will help illustrate your results-driven approach and commercial focus.
Research the Company: Familiarise yourself with the company's services and products. Understanding their offerings will allow you to speak knowledgeably about how you can contribute to expanding their portfolio during interviews.
How to prepare for a job interview at iRecruit Partners Ltd
✨Research the Company
Before your interview, make sure to thoroughly research the company. Understand their products, services, and the sectors they operate in. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role.
✨Showcase Your Relationship-Building Skills
As an Account Executive, building relationships is key. Prepare examples from your past experiences where you've successfully managed accounts or fostered client relationships. Highlight how you identified opportunities for growth and ensured customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle account management challenges. Think of specific situations where you had to resolve issues or implement solutions, and be ready to discuss the outcomes.
✨Demonstrate Your Results-Driven Mindset
The role requires a results-driven approach, so be prepared to discuss your achievements in previous roles. Use metrics and examples to illustrate how you've contributed to revenue growth through cross-selling and up-selling, as this aligns with the company's goals.