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For Companies At a Glance
- Tasks: Manage and grow a portfolio of 180 business accounts while driving revenue.
- Company: Join a leading provider of innovative business communication and IT solutions.
- Benefits: Enjoy hybrid working options and a structured onboarding programme.
- Why this job: Build relationships, drive results, and progress your career in a supportive environment.
- Qualifications: Proven experience in account management with a focus on customer service.
- Other info: Opportunities for career progression within a growing business.
The predicted salary is between 36000 - 60000 £ per year.
Company Overview: Our client is a leading provider of business communication and IT solutions, delivering expert services and innovative products to clients across various sectors. With a strong presence in the Yorkshire region and beyond, they pride themselves on long-term client relationships, technical excellence, and exceptional customer service.
They are seeking a motivated and commercially focused Desk-Based Account Manager to manage and grow an existing portfolio of approximately 180 business accounts. This is a fantastic opportunity for someone with a passion for building relationships, identifying opportunities, and driving revenue through cross-selling and up-selling solutions.
- Identify opportunities to expand services and products within existing accounts, ensuring customer satisfaction and fostering long-term loyalty.
- Work closely with tech and projects to ensure appropriate solutions are sold and implemented smoothly.
- Undertake regular account reviews, to be sure customers are aware of the full scope of our offering.
- Assist with billing enquiries.
- Proven work experience in a similar account management role.
- Results driven and customer service focused.
- Structured onboarding and training programme.
- Opportunities for career progression within a growing business.
- Hybrid working options may be considered after probation.
Contact Detail:
iRecruit Partners Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive - Communications - Hybrid
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding their offerings will help you identify opportunities for cross-selling and up-selling, which is crucial for the Account Executive role.
✨Tip Number 2
Network with current employees or industry professionals on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, giving you an edge during interviews.
✨Tip Number 3
Prepare to discuss your previous account management experiences in detail. Be ready to share specific examples of how you've successfully managed accounts and driven revenue growth in the past.
✨Tip Number 4
Showcase your customer service skills during the interview process. Highlight instances where you've gone above and beyond to ensure client satisfaction, as this aligns with the company's focus on exceptional customer service.
We think you need these skills to ace Account Executive - Communications - Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and customer service. Use specific examples that demonstrate your ability to build relationships and drive revenue, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your skills align with their needs, particularly in managing accounts and identifying growth opportunities. Be sure to convey your enthusiasm for building long-term client relationships.
Showcase Relevant Achievements: When detailing your work experience, focus on achievements that relate to account management. Quantify your successes where possible, such as revenue growth percentages or the number of accounts managed, to illustrate your impact.
Prepare for Potential Questions: Anticipate questions related to account management and customer service during the interview process. Think about scenarios where you successfully managed accounts or resolved client issues, and be ready to discuss these experiences in detail.
How to prepare for a job interview at iRecruit Partners Ltd
✨Research the Company
Before your interview, make sure to thoroughly research the company. Understand their products, services, and the sectors they operate in. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role.
✨Showcase Your Relationship-Building Skills
As an Account Executive, building relationships is key. Prepare examples from your past experiences where you've successfully managed accounts or fostered long-term client relationships. Highlight how you identified opportunities for cross-selling and up-selling.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service focus. Think of situations where you had to resolve billing enquiries or implement solutions smoothly, and be ready to discuss your approach and outcomes.
✨Ask Insightful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the company's approach to account management, their expectations for the role, or how they measure success. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
