Payment Specialist

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are seeking a highly organised and detail-oriented Clinical Trial Payments Specialist to manage and optimise payment processes across clinical studies. You will play a key role in ensuring accurate, compliant, and timely execution of site, vendor, and participant payments while collaborating with cross-functional stakeholders.

You will take responsibility for pricing and investigator payments deliverables, applying your skills to ensure quality and efficiency. Key responsibilities include:

• Manage and execute site, participant, and vendor payments in line with Clinical Trial Agreements, regulatory requirements, and company policies.
• Accurately record payment transactions in relevant electronic systems.
• Prepare and process payment requests using systems such as Smart Grant (or equivalent), ensuring adherence to timelines.
• Create and manage Purchase Orders (POs) aligned with contract values in collaboration with SSU Trial Managers, CTAs, and Trial Managers.
• Track and monitor payment status, proactively identifying and resolving discrepancies or delays.
• Maintain up-to-date payment records following contract amendments and signed annexes.
• Support oversight of payment and invoicing activities by providing documentation to Clinical Trial Associates (CTAs).
• Drive continuous improvement by developing and implementing payment optimisation processes in collaboration with internal and external stakeholders.

Bachelor’s degree in Finance, Accounting, Business, Life Sciences, or a related discipline required. 1–3 years of experience in clinical research, pharmaceutical/biotech environments, or financial operations, preferably within a global setting. Experience managing payment processes within clinical research or pharmaceutical environments. Strong understanding of clinical trial payment structures and familiarity with investigator/site contracts. Proficient in using electronic payment systems and digital tools, with a strong aptitude for learning new technologies.

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include:

• Various annual leave entitlements.
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
• Life assurance.
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.