Operations Quality Specialist

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Quality Assurance Specialist at ICON, you will ensure the highest standards of quality and compliance in our drug development processes.

What You Will Do:

• Quality Assessments: Conduct thorough quality assessments and audits to ensure compliance with regulatory requirements and industry standards.
• Process Improvement: Collaborate with cross-functional teams to establish and enhance quality processes and procedures, driving continuous improvement.
• Incident Management: Drive investigations into quality incidents, deviations, and non-conformances, implementing corrective and preventive actions as necessary.
• Training and Guidance: Provide guidance and training to team members on quality assurance policies and practices.
• Regulatory Compliance: Stay informed about changes in regulatory requirements and industry best practices, ensuring the adaptation of quality systems accordingly.

Your Profile:

You will have a strong foundation in quality assurance and compliance, with the experience to work independently and guide others.

Required qualifications and experience:

• Educational Background: Bachelor's degree in a relevant field (e.g., Life Sciences, Quality Management, or related discipline).
• Experience: Minimum of 2 years of experience in quality assurance within the pharmaceutical or biotechnology industry.
• Regulatory Knowledge: In-depth knowledge of relevant quality standards, regulations, and guidelines.
• Skills: Strong analytical and problem-solving skills, excellent communication skills.
• Leadership: Proven ability to take responsibilities and drive quality initiatives within a dynamic and fast-paced environment.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work-life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

At ICON, inclusion and belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.