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- Tasks: Define and maintain clinical data governance and quality frameworks for global operations.
- Company: Join ICON, a leading healthcare intelligence and clinical research organisation.
- Benefits: Enjoy competitive salary, health insurance, flexible benefits, and a supportive work-life balance.
- Other info: Inclusive culture with opportunities for growth and professional development.
- Why this job: Make a real impact on clinical development and improve data quality in healthcare.
- Qualifications: Master’s degree and 5 years of experience in data governance or clinical data management.
The predicted salary is between 50000 - 65000 £ per year.
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
The Senior Operational Data Steward/Senior Data Quality Specialist supports Clinical Operations within the Data Intelligence for Clinical Operations (DICO) function. The role is responsible for defining and maintaining clinical data governance and data quality frameworks for site and HCP reference data across global Clinical Operations. The position ensures high-quality, standardized, and well-governed clinical data to support trial execution, reporting, and operational decision-making.
What You Will Do:
- Data Governance & Quality
- Define and implement data governance processes, policies, and standards for clinical reference data (sites, HCPs).
- Define and monitor data quality KPIs, dashboards, and scorecards.
- Identify, track, and resolve data quality issues, risks, and inconsistencies.
- Ensure continuous improvement of data accuracy, completeness, and consistency.
- Master Data Management
- Maintain and enhance site and HCP master data across clinical systems.
- Evaluate and integrate internal and external data sources (e.g., DrugDev, internal Sanofi systems).
- Support standardization and optimization of clinical reference data.
- Systems & Data Integration
- Document data sources, systems, and integration flows (CTMS and related tools).
- Support data mapping, metadata management, and system interoperability.
- Contribute to MDM, data catalog, and clinical data platform initiatives.
- Data Migration & Remediation
- Support migration and cleansing of legacy clinical data.
- Ensure readiness of data for trial setup and operational use.
- Improve usability and consistency of historical datasets.
- Stakeholder & Project Support
- Collaborate with Clinical Operations, IT, Data teams, and vendors.
- Manage dependencies with Site Intelligence and related initiatives.
- Provide regular reporting on data stewardship activities and deliverables.
- Process Improvement
- Contribute to process optimization and automation initiatives.
- Support AI-driven improvements and reduction of manual processes.
- Participate in change management and user adoption activities.
Deliverables & KPIs:
- Operational data governance framework implemented in clinical data platforms.
- Quarterly delivery of centralized site and HCP data governance outputs.
- Defined and monitored data quality KPIs and dashboards.
- Reduction in data quality issues and improved data consistency.
- Successful migration and consolidation of legacy data.
What you will need:
- Master’s degree in Life Sciences, Data Management, IT, or related field.
- Minimum 5 years of experience in data governance, data quality, or clinical data management.
- Experience in Clinical Operations or Clinical Development strongly preferred.
- Strong understanding of clinical data flows and data management processes.
- Experience with CTMS and clinical systems (Veeva preferred).
- Knowledge of database structures and data integration concepts.
- Familiarity with MDM, data catalog, and data mapping tools.
- Power BI experience is a plus.
Regulatory Knowledge:
- Understanding of GCP and clinical development processes.
- Awareness of data integrity and regulatory expectations in clinical environments.
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits designed to be competitive within each country and focused on well-being and work-life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements.
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
- Life assurance.
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply.
Operational Data Steward employer: IRE
Contact Detail:
IRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Data Steward
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values, mission, and recent projects. This way, when you walk into that interview, you’ll be able to show them you’re not just another candidate – you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and appreciation for the opportunity to interview.
We think you need these skills to ace Operational Data Steward
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Data Steward role. Highlight your experience in data governance and quality, especially if you've worked in clinical operations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about data quality and how you can contribute to our mission at ICON. Keep it concise but impactful – we love a good story!
Showcase Relevant Experience: When filling out your application, be sure to showcase your relevant experience, especially your 5+ years in data management. Mention specific projects or achievements that demonstrate your expertise in clinical data flows and governance.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you'll get all the latest updates on your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at IRE
✨Know Your Data Governance
Make sure you brush up on data governance processes and policies. Be ready to discuss how you've defined and implemented these in your previous roles, especially in clinical settings. This will show that you understand the importance of maintaining high-quality data.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified and resolved data quality issues in the past. Highlight specific KPIs or dashboards you've worked with, and be ready to explain how you tracked improvements. This will demonstrate your proactive approach to data management.
✨Familiarise Yourself with Clinical Systems
Since experience with CTMS and clinical systems like Veeva is preferred, make sure you know the ins and outs of these tools. If you have experience with Power BI, be prepared to discuss how you've used it for data visualisation and reporting.
✨Understand Regulatory Expectations
Brush up on Good Clinical Practice (GCP) and the regulatory landscape surrounding clinical data. Being able to articulate your understanding of data integrity and compliance will set you apart as a candidate who takes these responsibilities seriously.