At a Glance
- Tasks: Lead HR technology strategy and optimise solutions for a better employee experience.
- Company: Join ICON, a global leader in healthcare intelligence and clinical research.
- Benefits: Enjoy competitive salary, health coverage, and career development opportunities.
- Other info: Dynamic work environment with a commitment to innovation and continuous improvement.
- Why this job: Make a real impact in HR tech while working with a diverse and inclusive team.
- Qualifications: Experience in HR technology management, especially with Workday, is essential.
The predicted salary is between 60000 - 80000 £ per year.
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As a HR Technology Lead at ICON, you will oversee the strategy, implementation, and optimization of HR technology solutions to support our organizational goals and enhance the employee experience.
What You Will Do:
- You will manage day-to-day human resources activities, supporting your team to deliver quality outcomes.
- Workday HRIS Operations & Governance
- Act as escalation point for complex Workday L2/L3 cases across HCM, Recruiting, Compensation, Absence and Integrations.
- Manage direct escalations from Tier 1 analysts and HR/TA stakeholders on urgent or sensitive cases.
- Provide decisioning and risk management for high-impact issues affecting hiring, pay or executive populations.
- Oversee HRIS backlog prioritisation and recurring refinement forums.
- Ensure documentation and governance controls are in place.
- Functional Team Leadership & Configuration Direction
- Provide day-to-day leadership and support to the functional HRIS team across HCM, Recruiting, Compensation and Absence.
- Act as first point of contact for complex functional or technical queries where analysts require confirmation or direction.
- Support the team in assessing requirements, options and impacts before configuration changes are made.
- Guide next steps on configuration for Change Requests (CRs) and project work, including tenant strategy (sandbox vs preview vs production).
- Help shape and validate configuration approaches to ensure they align to global design, governance standards and downstream impacts.
- Remove blockers by advising on sequencing, dependencies, testing approach and stakeholder alignment.
- Supplier, Contract & SOW Management
- Coordinate SOW preparation, internal approvals and VP signature routing via DocuSign.
- Liaise with Procurement and Legal to ensure commercial and contractual compliance.
- Maintain oversight of active AMS and project SOWs.
- Release Management
- Release impact assessment.
- Change gating/evidence.
- Deployment coordination.
- Post-release stabilization.
- Annual Process Governance & Traceability
- Responsible for BAU delivery (e.g. performance review, compensation cycles and benefit enrollment events).
- Workday security/data reviews & access governance.
- Working with cross functional teams to ensure all security related requirements are fully analysed and appropriate checks and balances applied.
- Facilitating weekly team and quarterly SLT governance forums.
Your Profile:
You will have solid human resources experience, with the ability to manage competing priorities and develop your team.
Required qualifications and experience:
- Bachelor's degree in information systems, human resources, business administration, or a related field, or equivalent experience.
- Extensive experience in HR technology management, including implementation and oversight of major HR platforms e.g., Workday, SAP, Oracle.
- Strong strategic thinking skills with a proven ability to align technology with business goals.
- Excellent communication and leadership abilities, with experience managing teams and cross-functional projects.
- A commitment to continuous improvement, innovation, and delivering a high-quality employee experience through technology.
- Willingness to travel as required (approximately 5%).
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include:
- Competitive base salary and performance related incentives.
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable.
- Retirement and pension plans.
- Life assurance and disability coverage.
- Employee assistance programmes and wellbeing resources.
- Learning and development opportunities through structured training and career pathways.
Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
HR Technology Lead employer: IRE
At ICON, we pride ourselves on being a values-driven organisation that prioritises integrity, collaboration, and inclusion. As an HR Technology Lead, you will not only have the opportunity to shape the future of our HR technology solutions but also benefit from a competitive rewards package, comprehensive health and wellbeing programmes, and robust career development opportunities. Our supportive work culture fosters continuous improvement and innovation, making ICON an exceptional employer for those looking to make a meaningful impact in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land HR Technology Lead
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at IRE!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at IRE.
We think you need these skills to ace HR Technology Lead
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at IRE. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to IRE and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at IRE. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to IRE's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at IRE
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with IRE.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at IRE will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact IRE and how you would contribute to adapting HR strategies.
