Clinical Training Development Lead

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Clinical Training Development Lead at ICON, you will be responsible for leading the development of innovative training programs and educational materials that enhance the learning experience for our employees and stakeholders.

What You Will Do:

• Manage courseware development including course design, publishing, testing and deployment.
• Provide technical, instructional design and operational management for programs and be accountable for meeting project commitments.
• Communicate and ensure a global understanding of training strategy and goals.
• Manage deliverables according to endorsed plans and timelines across multi-functional teams including course design, development and deployment.
• Partner with associated business line and Subject Matter Experts (SMEs) to proactively identify training needs and development and deployment of training programs.
• Advise on processes, monitor activities related to compliance oversight of training programs.
• Ensure programs and projects are evaluated for effectiveness and customer satisfaction and that feedback is utilized as part of the continuous improvement process.
• Development of metrics and performance measures, reporting and analysis to meet business needs, and regulatory requirements; budget management.
• Ensure compliance to training and education regulatory requirements and consistent implementation of best practices, standards, and training globally to support inspection readiness.

Your Profile:

You will have solid scientific operations experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

• Demonstrated knowledge of adult learning principles, experience design.
• Familiarity with the business of Clinical Research & Development, Pharmacovigilance, and/or Regulatory in the pharmaceutical industry.
• Demonstrated ability to manage multiple projects concurrently.
• Some prior experience in monitoring adherence to compliance-based training programs.
• Proficiency in Microsoft Office, Articulate suite, and at least one of the following: Adobe, Vyond, Camtasia.
• Minimum of 1 year in the pharmaceutical industry with focus on pharmacovigilance, regulatory and or clinical development.
• Minimum of 5 years experience designing, developing, and delivering learning solutions.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits focused on well-being and work-life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements.
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
• Life assurance.
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.