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- Tasks: Lead a luxury jewellery boutique, driving sales and creating a welcoming atmosphere.
- Company: Join an established fine jewellery house in the heart of Mayfair.
- Benefits: Competitive salary, career growth, and a chance to shape a luxury brand.
- Why this job: Be the face of luxury retail and connect with high-net-worth clients.
- Qualifications: 2+ years in luxury retail, preferably in fine jewellery, with strong leadership skills.
- Other info: Engage with the vibrant Mayfair community and elevate your career in luxury.
The predicted salary is between 36000 - 60000 £ per year.
IRD Consultancy is partnering with an established fine jewellery house to recruit an exceptional Store Manager for a standalone fine jewellery boutique in the heart of Mayfair. This role is suited to a commercially driven leader who understands the nuances of fine jewellery retail and thrives on building a highly engaged local and international client base.
As Store Manager, you will be the face of the boutique, responsible for more than just daily operations. You will act as a brand ambassador, driving footfall through local networking and creating a "home-away-from-home" atmosphere for our discerning clientele. You will be expected to treat the boutique as your own business, identifying opportunities for growth and executing creative strategies to elevate the brand's presence in London’s most prestigious shopping district.
Key Responsibilities- Business Growth & Footfall: Proactively drive boutique traffic and private appointments through local outreach, networking, and strategic community engagement.
- Commercial Excellence: Demonstrate a proven track record of uplifting business performance, meeting KPIs, and consistently exceeding sales targets.
- Event & Collaboration Strategy: Design and execute meaningful local collaborations and in-store events that resonate with the Mayfair community and attract high-net-worth individuals.
- CRM & Clienteling: Master the use of CRM tools to develop sophisticated clienteling strategies, ensuring a high rate of client retention and increasing lifetime value.
- Team Leadership & Training: Coach and mentor a high-performing team, specifically focusing on the art of the "follow‑up" to convert inquiries into long‑term sales and loyal relationships.
- Local Networking: Build and maintain solid relationships within the Mayfair luxury ecosystem (hotels, private clubs, and local businesses) to create a robust referral network.
Minimum of 2 years’ experience leading a standalone luxury boutique. A background in fine jewellery is highly preferred. Results-oriented and possess a sharp eye for identifying new business opportunities and "pockets of growth." Have a natural ability to build relationships and a proven history of organising successful brand events and collaborations. Passionate about developing talent, particularly in refining the sales process and mastering the nuances of luxury clienteling.
Your Journey with IRDOnce we receive your application, you can expect a professional, transparent, and supportive recruitment process. One of our experienced recruiters will be in touch to discuss your background and career ambitions in confidence. Apply now by submitting your most up-to-date CV to take the next step in your luxury retail leadership career.
Store Manager employer: IRD Consultancy
Contact Detail:
IRD Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get out there and network! Attend local events, visit nearby luxury boutiques, and connect with other professionals in the Mayfair area. Building relationships is key to driving footfall and creating a buzz around your boutique.
✨Tip Number 2
Showcase your expertise! Host small in-store events or collaborations that highlight your knowledge of fine jewellery. This not only attracts clients but also positions you as a go-to expert in the community.
✨Tip Number 3
Master your CRM tools! Use them to track client interactions and preferences. This will help you create personalised experiences that keep clients coming back for more, turning casual shoppers into loyal patrons.
✨Tip Number 4
Don’t forget to treat your boutique like your own business! Identify growth opportunities and think creatively about how to elevate the brand’s presence. Your passion and drive will shine through and attract the right clientele.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion for Fine Jewellery: When writing your application, let your love for fine jewellery shine through! Share any relevant experiences or stories that highlight your connection to the industry. We want to see that you’re not just looking for a job, but that you genuinely care about the craft and the brand.
Tailor Your CV to the Role: Make sure your CV speaks directly to the Store Manager position. Highlight your experience in luxury retail and any specific achievements that demonstrate your ability to drive business growth. We appreciate when candidates take the time to align their skills with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our boutique. Use it to showcase your leadership style and how you plan to create that 'home-away-from-home' atmosphere for our clients. Be creative and let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy – just upload your CV and cover letter, and you’re good to go!
How to prepare for a job interview at IRD Consultancy
✨Know Your Product Inside Out
Before the interview, make sure you’re well-versed in the fine jewellery offerings of the boutique. Understand the materials, craftsmanship, and unique selling points of each piece. This knowledge will not only impress your interviewers but also show that you’re genuinely passionate about the brand.
✨Showcase Your Networking Skills
Prepare examples of how you've successfully built relationships in previous roles. Discuss specific instances where your networking led to increased footfall or sales. This will demonstrate your ability to engage with the local community and attract high-net-worth clients, which is crucial for this role.
✨Demonstrate Your Leadership Style
Be ready to talk about your experience in leading a team, especially in a luxury retail environment. Share your approach to coaching and mentoring staff, and how you’ve fostered a culture of excellence. Highlight any successful training programmes you’ve implemented that improved sales performance.
✨Prepare for Scenario Questions
Think about potential challenges you might face as a Store Manager and how you would tackle them. For example, be prepared to discuss how you would handle a slow sales period or a difficult client. This shows that you’re proactive and can think on your feet, which is essential for driving business growth.
