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Recruitment Director |London.Dublin.Milan.Paris |Fine jewellery & Watches, Luxury Fashion, Lifestyle and Beauty @IRD Consultancy
Store Director
London – Westfield White City
About the Role
IRD Consultancy is partnering with a leading luxury brand to recruit an experienced Store Director for a boutique located in Westfield White City. This senior leadership role is responsible for driving commercial performance, overseeing daily store operations, and cultivating long-term client relationships within a competitive luxury retail environment.
As Store Director, you will lead and develop a high-performing team, deliver an exceptional client experience, and achieve sales targets through strategic clienteling, proactive networking, and strong relationships with VIP and high-net-worth clients. This role requires a commercially driven leader with refined management and luxury service expertise.
About You
- Proven experience in a senior management role within luxury retail, ideally fine jewellery or luxury Swiss watches
- Strong people leadership skills with a focus on coaching, performance management, and team development
- Demonstrated success in selling high-value items and consistently achieving or exceeding sales targets
- Passionate about building and maintaining a strong network and an established VIP client base
- Extensive experience in clienteling and CRM strategy to drive long-term business growth
- Ability to define, deliver, and continuously elevate an exceptional client experience
- Commercially astute with experience growing existing business through strategic sales initiatives and stakeholder engagement
- Minimum of 3 years’ experience in luxury retail management
Your Journey with IRD
Once we receive your application, you can expect a professional, transparent, and supportive recruitment process. One of our experienced recruiters will be in touch to discuss your background and career ambitions in confidence.
Apply now by submitting your most up-to-date CV to take the next step in your luxury retail leadership career.
Seniority level
Director
Employment type
Full-time
Job function
- Management, Sales, and Business Development
- Retail Luxury Goods and Jewelry
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Store Director employer: IRD Consultancy
Ricoman is an exceptional employer that prioritises the growth and development of its employees, offering a structured training programme for aspiring sales consultants in the dynamic field of commercial lighting. With a supportive work culture that encourages collaboration and mentorship, you will have the opportunity to build meaningful relationships with industry professionals while working on exciting projects across southern England. Join us to embark on a rewarding career path where your contributions are valued and your potential is limitless.
